Associate Level 1 - Quality and Control

- The Associate and Associate Level 1 positions will be responsible for carrying out daily, weekly and monthly tasks related to Quality and Control Process. These roles will involve working on various reports that serve as controls for the operations teams.

- The selected candidates will report to the Assistant Manager in Chennai and will collaborate closely with all internal teams, as well as Paris and local management, as part of their daily business activities. A strong functional understanding of the Security Lending Business and proficiency in Excel are required for these positions.

Responsibilities

- BAU Tasks: It is important to prioritize reporting tasks effectively and efficiently. Success will be measured based on the productivity and effectiveness documented in the checklist.

- Timelines: Ensure that the candidate adhere to the timelines for BAU, ad hoc requests, and queries for both internal and external stakeholders.

- Exception Handling: All exceptions that arise during the process should be thoroughly analyzed and addressed. It is crucial that no exceptions are overlooked in any process.

- Projects: Individuals are expected to diligently follow up on all assigned projects, take full ownership, and work towards successful delivery.

- Compliance: There is a zero-tolerance policy regarding Birdies (both financial and non-financial).

- Escalating exceptions to the appropriate processing team for resolution.

- Reporting exceptions in accordance with internal controls and external client requirements.

- Contributing to the overall success of the team.

- Conducting regular checks on activities outlined in SOPs and ensuring timely updates of procedures on the Global portal before their expiration, while maintaining completeness.

- Performing thorough error checks to identify any incidents and ensure that the reporting manager is notified with a comprehensive write-up of any incidents.

- Participating in the training of new team members, ensuring they receive complete training on process flows, logic, BAU activities, and any specific tasks as needed.

- Familiarity with the end-to-end steps involved in generating Daily, Weekly, Bi-weekly, Monthly, Quarterly, and Annual reports, as well as presentations. This expertise will assist management with any future communications or follow-ups.

- Strong analytical skills, attention to detail, commitment to service, and solid organizational and interpersonal abilities.

- Capable of working independently as well as collaboratively in a team environment; skilled in prioritizing multiple tasks and meeting strict deadlines.

- Knowledge about Security Lending Business

- Proficient in Microsoft Office applications, with strong skills in MS Excel and Power BI.

- Familiarity with applications such as Calypso, Alena, Seirra and Cappitech

- Proficient in communication, facilitating independent work, understanding details, and contributing to decision-making while maintaining professionalism.

Skills Referential

Behavioural Skills:

Ability to collaborate / Teamwork

Ability to share / pass on knowledge

Critical thinking

Ability to deliver / Results driven

Transversal Skills:

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Ability to manage / facilitate a meeting, seminar, committee, training

Ability to develop others & improve their skills

Education Level:

Master Degree or equivalent