Associate KPO

Associate KPO

We are seeking an experienced AR Caller to join our dynamic team. The ideal candidate will have a background in accounts receivable or medical billing, and possess strong communication skills to effectively engage with patients and insurance providers.

Responsibilities

• Make outbound calls to patients and healthcare providers to follow up on outstanding accounts receivable
• Verify insurance eligibility and benefits for patients
• Document all interactions with patients and payers accurately in the system
• Resolve billing issues and disputes with insurance companies
• Coordinate with internal teams to ensure timely collection of payments
• Generate reports on collection activities and provide updates to management

Skills and Qualifications

• 1-3 years of experience in AR Calling or medical billing
• Strong understanding of healthcare billing and collections processes
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Excel, Word, and Outlook)
• Familiarity with medical terminology and insurance claims
• Ability to work independently and as part of a team
• Detail-oriented with strong analytical skills

Additional workload