Associate - IT Support

1 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

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Job Summary:

IT Support & Network Executiv


Key Responsibilities

  • Manage and maintain office and studio network infrastructure
  • Troubleshoot and resolve hardware, software, and connectivity issues
  • Provide technical support to staff for desktops, laptops, printers, and applications
  • Oversee and maintain studio equipment, ensuring readiness for recording or live sessions
  • Coordinate with external vendors for IT-related requirements or escalations
  • Maintain IT inventory and documentation of support activities
  • Ensure data security and backup processes are in place


Qualifications & Skills

  • Minimum 1 year of relevant experience in IT support and network management
  • Strong knowledge of troubleshooting Windows/macOS systems, routers, switches, and basic networking
  • Experience managing studio/AV equipment will be a plus
  • Excellent analytical and problem-solving skills
  • Ability to work under pressure and manage multiple tasks
  • Certifications like CompTIA A+, Network+, or equivalent are preferred
  • Good communication and coordination skills

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