Associate

As an Associate at Indecomm University, your role is to learn the fundamentals of mortgage operations, gain domain expertise, and develop the professional skills necessary for long-term career growth in the Banking, Financial Services, and Insurance (BFSI) sector with a focus on the mortgage industry. **Key Responsibilities:** - Maintain punctuality and regular attendance - Understand and complete daily operational tasks accurately - Gain domain knowledge through project-related materials and training - Actively participate in team meetings, knowledge sessions, and ongoing training - Stay up to date with process updates and company protocols - Collaborate effectively with team members and support peers as needed - Comply with all company policies, rules, and security protocols - Escalate any issues or violations observed to the appropriate authority - Maintain confidentiality of client and company information at all times - Achieve daily productivity targets and meet assigned SLAs - Stay informed on industry standards and process improvements - Perform other duties as assigned by the management team **Qualifications Required:** - Graduate in any discipline (2023/2024 pass-outs welcome) - 01 year of experience (BPO or mortgage experience is a plus, but not required) - Consistent academic record with good communication skills - Strong written and verbal English communication - Analytical mindset with high attention to detail - Basic knowledge of computers and MS Office tools - Good typing speed and accuracy - Willingness to work in both day and night shifts (rotational) - Team player with a positive attitude, adaptability, and ability to work under pressure If there are any additional details of the company in the job description, please provide them separately.,