Associate

Incedo is hiring!!

Position Title

Location:

Shifts:

Education:

Experience:

Notice period:

Responsibilities:

• Conduct a review of customer file to check for accuracy, completeness, and ensuring all supporting documentation is uploaded
• Primary contact for expertise on policy and procedures.
• Responsible for disseminating and implementing changes to the policy and procedures
• Identify training gaps and needs
• Liaising with the Middle Office Line of Business for any exceptions and exemptions
• Initiate and coordinate client outreach for fetching client documentations and any additional information
• Assess client legal hierarchy and the Know Your Client (KYC) documentation required as per policy
• Able to identify red flags and judge the need for escalation
• Able to meet volume and quality check targets to meet service level agreements without compromising on quality
• Identify, recommend and implement process efficiencies
• Maintain a record of and report progress as required

We offer:

1. Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally.

2. An opportunity to work as part of a dynamic, ambitious and international team in an informal and pleasant working environment.

Regards,

HR Team