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Associate (Exp Only)

Associate (Exp Only)

Wipro

1 - 3 years

2 - 3 Lacs

Navi Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

Airlines Excellent Communication In English IATA International Voice International BPO International Process Us Voice Process UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required Preferred candidate profile Excellent communication skills. Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace (for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture)

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