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Associate Domain Support Specialist

Associate Domain Support Specialist

Cradlepoint

2 - 7 years

4 - 9 Lacs

noida

Posted:1 week ago| Platform:

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Skills Required

unix data analysis operational support linux analytical plsql issue resolution perl troubleshooting python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our Team

At Ericsson We are seeking a skilled and proactive professional with hands-on experience in Huawei Charging Systems and a strong understanding of the Telecom domain. The ideal candidate will possess solid SQL and UNIX skills, be adept at troubleshooting across multiple layers, and be comfortable working in a high-availability operational support environment.

Key Responsibilities:

Provide operational support for Huawei Charging System in a telecom environment.

Perform root cause analysis and troubleshooting across application, network, and host layers.

Monitor system performance and ensure high availability and reliability.

Understand and work with PL/SQL procedures for data analysis and issue resolution.

Collaborate with cross-functional teams to resolve incidents and implement fixes.

Participate in shift rotations to support 24x7 operations.

Required Skills & Qualifications:

2 years of hands-on experience with Huawei Charging System.

Strong understanding of the Telecom domain.

Proficiency in SQL and UNIX/Linux environments.

Good troubleshooting skills across application, network, and host layers.

Ability to understand and work with PL/SQL procedures.

Willingness to work in 24x7 shift model.

Preferred:

Experience or working knowledge in scripting languages such as Perl, Shell, or Python.

Background in telecom operational support.

Soft Skills:

Strong analytical and problem-solving abilities.

Excellent communication and collaboration skills.

Ability to work under pressure and manage multiple tasks effectively.

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Associate Domain Support Specialist