Associate Director - Program Management

Key Responsibilities:

• End-to-End Program Execution:

  Drive program delivery across internal teams and external partners, ensuring timelines, budgets, and KPIs are met.

• Operate in Ambiguity:

  Define processes, set up systems, and align teams to outcomes in evolving situations.

• Hands-on Leadership:

  Contribute individually by solving problems, tracking execution, writing plans, and scaling operations.

• Cross-Functional Collaboration:

  Partner with Sales, Project Management, Delivery, Supply Chain, I&C, and Operations teams to align program goals and execution plans.

• Partner Management:

  Manage hardware and software development partners to ensure quality, integration, and timely delivery.

• Escalation & Risk Management:

  Lead resolution of critical delivery issues, proactively flag risks, and drive mitigation plans.

• Process Creation & Optimization:

  Identify operational gaps and define scalable, efficient workflows.

• Executive Communication:

  Communicate program status, risks, and escalations to leadership and external stakeholders.

• Team Development:

  Mentor and guide Technical Program Manager and lay the foundation for a growing team.