Associate Director of Operations

0 years

0 Lacs

Posted:23 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Support the Automation initiatives from a co-ordination and post implementation standpoint.
  • Manage portfolio of improvement / reengineering projects for the backend services.
  • Work closely with Quality, training, Onshore counter parts in driving results.
  • Generate business impact through Improvement initiatives.
  • Establish and monitor key performance indicators to measure success and ensure efficiency.
  • Collaborate with department heads to drive performance improvements and achieve targets.
  • Streamline operations to reduce costs, improve productivity, and enhance customer satisfaction.

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