Associate Director & Area Head - Priority Banking - NR

Role Overview: You will be responsible for Region Performance achievements of Mortgages, focusing on technical issues where frontline support is needed. Your role will involve coordinating with stakeholders to bring efficiency and improve the Approval rate, as well as conducting a deep dive into the Rejection ratio to enhance the quality of logins. Key Responsibilities: - Develop strategies to achieve revenue targets by acquiring, growing, and deepening premium Banking customer relationships through effective relationship management - Maximize sales performance to meet revenue targets for yourself and the team, as well as the branch, through liability products, wealth management products, and asset-related products - Provide support for new product launches and champion new sales initiatives - Device strategies to acquire large prospective customers through referrals and maximize market share in the branch's catchment area - Coordinate customer events along with the product team to enhance customer engagement - Ensure effective Relationship Management by monitoring and implementing a customer acquisition and retention program - Minimize rejections and customer complaints by adhering to laid down processes - Monitor customer satisfaction survey ratings and ensure continuous improvement in service quality - Display exemplary conduct and live by the Groups Values and Code of Conduct - Identify, escalate, mitigate, and resolve risk, conduct, and compliance matters effectively and collaboratively Qualifications Required: - Must be a graduate, MBAs would be advantageous - Sales experience of at least 1 year in the Retail Banking Industry; NR background preferable but not essential, Wealth acumen would be an advantage - Candidates with AMFI, IRDA, and other relevant certifications will be preferred - Good knowledge of the selected market and customer segments would be advantageous - Strong communication, negotiation, and interpersonal skills are required - Role-specific technical competencies in Wealth Advisory Management, Client Relationship Management, and Portfolio Management are essential About Standard Chartered: Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. With a focus on driving commerce and prosperity through diversity and inclusion, the bank values integrity, innovation, and collaboration. If you are looking for a purpose-driven career with a bank that values uniqueness and advocates inclusion, Standard Chartered is the place for you. The bank offers various benefits including retirement savings, medical and life insurance, flexible working options, wellbeing support, continuous learning opportunities, and an inclusive work culture. (Note: The additional details about the company have been omitted as they were not present in the provided job description),