Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in chennai
>
Sutherland Global Services Inc
>
Associate - Customer Service Consultant

Associate - Customer Service Consultant

Sutherland Global Services Inc

1 - 11 years

2 - 3 Lacs

chennai

Posted:5 hours ago| Platform:

Apply

Skills Required

technical support associate billing nis service sales customer service troubleshooting customer service associate ms office crm testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a motivated and passionate

Customer Service, Billing and Technical Support Associate

to join us and be a part of our fun-loving and hard-working telecoms team. If you are looking to build a fulfilling career, and the description above resonates with you, we want to work with you!

Are you an excellent verbal and written communicator, and a great listener? Do you thrive on a team thats focused on finding the best solutions for customers? Can you remain kind and supportive when customers share their frustrations? Do you have prior customer service, sales and telecoms experience and exposure to working with CRM applications?

Telecommunications Customer Service Associates in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance and troubleshooting as well as processing and handling adjustments for services and billing queries/error. Up-selling customers to new products or services may be encouraged.

Our most successful candidates will have: -

A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED.

Must have a valid (not expired) government issued ID, TRN and NIS card

More Jobs at Sutherland Global Services Inc

Senior Dot Net Web Developer

Chennai

6 - 10 yrs

INR 8 - 12 Lacs

SF / CBO (Java) Developer

Hyderabad

3 - 6 yrs

INR 6 - 7 Lacs

BRM Developer

Hyderabad

6 - 8 yrs

INR 4 - 5 Lacs

Project Manager

Hyderabad

7 - 14 yrs

INR 22 - 27 Lacs

Oracle BRM Developer

Hyderabad

4 - 5 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Sutherland Global Services Inc

Business Process Outsourcing

Mason

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Associate - Customer Service Consultant