Associate - Background Verification - Walk in Drive

Title:

About AuthBridge

AuthBridge is India’s leading authentication company, providing advanced technology and data-driven solutions for Identity Management, Onboarding & Verification, and Business Intelligence. With over 1500+ clients across 30+ sectors, we deliver seamless, secure, and scalable verification services using our proprietary databases and AI/ML-powered products.

Role Overview

As an Associate in the BGV Operations team, you will be responsible for end-to-end background verification activities for your assigned sub-vertical (Education, Employment, Address, Candidate Support, etc.). This role involves both voice and non-voice processes and demands accuracy, speed, and effective communication.

Key Responsibilities

• Conduct verification checks via calls and/or emails (as per assigned process – Education, Employment, etc.).
• Ensure accurate data entry and timely case closures while maintaining defined TAT (Turnaround Time).
• Coordinate with external stakeholders (institutes, employers, landlords, candidates) for validation.
• Escalate complex cases or delays to supervisors promptly.
• Adhere to operational SOPs and maintain quality standards.
• Track and update the internal system with real-time verification status.

Required Experience

• 0–1 year of experience in Operations or Customer Service (Freshers with the right skills may also apply).

Qualifications & Skills

• Graduate or Post-Graduate (Preferred)
• Strong communication skills – both verbal and written
• Detail-oriented with a logical approach
• Good interpersonal skills and stakeholder management
• Flexible, quick learner with multitasking abilities
• Proficiency in MS Excel and basic data tools

Why Join Us

• AuthBridge is featured in case studies at

  Cornell University

  and

  IIM Ahmedabad

  for innovation in HR Operations and Entrepreneurship.
• Exposure to industry-leading verification processes and technology platforms.
• Fast-paced and growth-oriented work environment.

Diversity & Inclusion

AuthBridge is an equal opportunity employer. We foster an inclusive workplace where all individuals are respected and valued, regardless of race, religion, gender, orientation, age, or disability. Child labor is strictly prohibited as per legal compliance.

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