Associate Analyst - Onboarding & Maintenance

The teams main role is to help new domestic vendors during the onboarding process. They set up company profiles, draft contracts by recording the negotiated business terms, obtain signatures from relevant stakeholders, and ensure Lowes core systems have up-to-date information for specific projects. Additionally, they provide support for events related to onboarding vendors. On a daily basis, the team handles tasks such as setting up new items and managing their life cycle, including activities like managing discontinued items, reviewing and correcting data, changing item types, and maintaining accurate information about items on lowes.com.

Some of what we do:

• Onboard vendors and maintain vendor information as part of Online merchandising
• Provide white glove service to key stakeholders and suppliers
• Item Setup -working with suppliers and merchants to setup new items
• Maintaining the item life cycle
• Monitors the health and integrity of items
• Help establish and maintain item business rules and standards

Roles & Responsibilities:

Core Responsibilities:

• Responsible for synchronizing and coordinating with internal and external business team to fully onboard and maintain products at Lowe s.
• Responsible for thought leadership regarding minimum viable product attribution to optimize product information that enables consumer confidence in making a buying decision.
• Manages communication between Suppliers and Merchants as it pertains to product information and item lifecycle maintenance.
• Serves as a subject matter expert to support initiatives in growth of the online business, inclusive of process improvement and automation efforts.
• Executes all formal item lifecycle processes and identifies process improvement opportunities.
• Partners with the right teams for any issues needing resolution, with regards to vendor onboarding, item onboarding, Maintenance and Clean-up activities.
• Supports in the execution of efforts to put new processes in place to enhance Lowe s ability to maintain the library of items.
• Responsible for understanding the merchandising process related to item status changes as well as other actions taken against items related, inventory availability, and fulfillment.
• Partner with an offshore team to execute all activities related to Onboarding & Maintenance
• Responsible for troubleshooting issues and is the single-threaded owner for resolution

Years of Experience

• 1-2 Years

Required Minimum Qualifications

• Bachelors Degree/ Business Administration or related field

Primary Skills:

Soft Skills

• Effective Communication
• Problem solving
• Critical Thinking
• Attention to detail
• Resilient and Adaptable
• Learning Agility

Technical Skills

• Hands on experience with MS Office
• Outlook
• Excel
• Word
• Power point

Secondary Skills:

• Retail Merchandising/ Vendor Management / Supplier Relationship Management / Data Management
• Effective interpersonal communication skills; proven ability to communicate with technology and business partners
• Effective decision making and problem-solving skills
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