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173 Retail Merchandising Jobs

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Site Merchandiser at Vaibhav Global Limited (VGL) in Jaipur, you will be responsible for managing online product presentation and maximizing sales through effective merchandising strategies. VGL is a leading electronic retailer of jewelry and lifestyle products with a turnover of ~$365 million in FY 2023-24 and a global workforce of 4,000+ employees, out of which 3,000+ are based in Jaipur, India. You will collaborate with the Graphic and category team to create promotional banners, campaigns, and seasonal displays, and analyze site traffic and sales data to optimize product placement, categorization, and offers. Working with content and SEO teams, you will focus on improving product discoverability through keyword optimization and ensuring a seamless user experience by reviewing site navigation and search filters regularly. The ideal candidate should have a Bachelor's degree in Marketing, Business, E-commerce, or related field, along with a minimum of 3 years of proven experience in e-commerce merchandising or retail merchandising. A strong understanding of online shopping behavior, proficiency in data analysis tools and MS Excel, excellent attention to detail, organizational skills, and a creative mindset focused on customer experience and conversion optimization are essential for this role. Additionally, the ability to work cross-functionally, manage multiple tasks simultaneously, and generate regular reports on merchandising performance to recommend improvements is crucial. Preferred skills include familiarity with Google Analytics or other web analytics tools, experience with Ecommerce management systems and ERP tools, the ability to work independently and as part of a team, and proficiency in computer skills and familiarity with e-commerce platforms. If you are detail-oriented, creative, and have a passion for enhancing online merchandising strategies to drive sales, then this Site Merchandiser position at VGL in Jaipur could be the perfect opportunity for you. Join us in our mission to provide a seamless shopping experience to our global audience across various e-commerce and digital retail platforms.,

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1.0 - 5.0 years

0 Lacs

delhi

On-site

As a Sales Executive at TEJOO FASHIONS, you will play a crucial role in driving sales and expanding market presence. With 1 to 3 years of experience in the fashion industry, your primary focus will be on managing customer relationships, staying updated on fashion trends, and excelling in retail merchandising. Your key qualifications include a deep understanding of current fashion trends and the ability to effectively communicate product offerings to customers. Proficiency in customer relationship management software is essential to enhance customer interactions and drive sales growth. Knowledge of retail merchandising techniques will enable you to optimize product displays and maximize sales opportunities. Familiarity with point of sale systems is important for efficiently processing transactions in a retail environment. Strong communication skills are necessary to engage with customers, address their queries promptly, and maintain a high level of professionalism. Handling wholesale and branded retail customers is a critical aspect of the role, ensuring high satisfaction levels and personalized services. Your organizational skills will be put to the test as you manage multiple tasks, prioritize workloads, and meet sales targets within set timelines. Being a team player is essential, as you will collaborate with colleagues in a dynamic and fast-paced environment to contribute to overall team success. In this role, you will be responsible for identifying and developing new business opportunities to expand the customer base and increase sales revenue in the designated territory. Building and maintaining strong relationships with clients, conducting market research, participating in promotional activities, and collaborating with the marketing team are all key responsibilities. Additionally, you will prepare sales reports, provide customer feedback to the product development team, and ensure compliance with company policies and procedures to maintain the integrity and professionalism of the brand.,

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2.0 - 6.0 years

0 Lacs

jharkhand

On-site

As a Merchandiser for a Multi-Category Retail company based in Dhanbad, Jharkhand, you will play a crucial role in managing the product lifecycle across various departments such as Watches, Jewellery, Eyewear, and Apparel. Your primary responsibility will be to ensure optimal product availability, stock rotation, visual presentation, and sales growth across retail units in Dhanbad. Your key responsibilities will include managing inventory levels, coordinating with the buying team for stock procurement, implementing visual merchandising guidelines, tracking sales trends, liaising with vendors and suppliers, staying updated with market trends, training store staff, and supporting promotional activities. To excel in this role, you should have a graduate degree in Fashion Merchandising, Business, or a related field, along with at least 2 years of retail merchandising experience in multi-category environments. Strong analytical skills, understanding of visual merchandising, excellent communication abilities, and proficiency in Microsoft Excel are essential requirements. This position will require you to work on-site at various store locations in Dhanbad, with occasional travel to nearby stores or vendor sites if necessary. Preferred qualities include a passion for fashion and lifestyle products, local language skills (Hindi essential), and adaptability to a fast-paced retail environment. This is a full-time position with benefits such as health insurance, provident fund, yearly bonus, and a day shift schedule. If you are looking for a challenging role where you can contribute to the success of a dynamic retail business, this opportunity could be the right fit for you.,

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7.0 - 10.0 years

10 - 12 Lacs

Bengaluru

Work from Office

Key Responsibilities: Monitor and send stocks to offline channel partners for replenishment every week. Allocate merchandise at the store level based on assortment, sales catchment, trending categories, sizes, etc. Strategize to achieve sales plan growth for each channel. Analyze, plan, and execute elevated bestseller merchandise assortments along with fresh requirements in collaboration with sourcing and design. Coordinate between channel partners and the warehouse for PO, dispatches, and sales insights. Share SDM dockets with every dispatch for display and coordinate for execution. Conduct sales analysis. Identify merchandise gaps in terms of product and pricing, and share feedback with stakeholders for execution. Perform competitive shop for pricing and assortment. Resolve queries related to taxation, invoicing, GRN discrepancies, etc. Conduct store visits for feedback and store setups. Must Haves: Bachelors degree Proficiency in software tools like SAP Strong analytical skills with the ability to interpret data and derive actionable insights Excellent communication and interpersonal skills Creative thinker with a customer-centric mindset Ability to work collaboratively in cross-functional teams Strong project management and organizational skills.

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2.0 - 3.0 years

2 - 3 Lacs

Gurugram

Work from Office

We are a leading uniform manufacturer seeking a skilled and motivated Global Merchandiser to oversee key client accounts and coordinate all aspects of the order process. As the primary point of contact for our clients, you will play a critical role in ensuring their needs are met with exceptional service and timely deliveries. Your responsibilities will include managing relationships with clients, understanding their requirements, and ensuring the efficient execution of orders from start to finish. You will work closely with outsourcing vendors to source quality raw materials for production and ensure timely delivery of finished products. Maintaining high standards of product quality and meeting deadlines will be essential to the success of the role. In addition to client coordination, you will also be tasked with forecasting demand and monitoring stock levels to ensure optimal inventory at all times. You will collaborate with production teams and vendors to streamline operations and identify opportunities for improvement. The ability to balance client satisfaction with operational efficiency is key to this role.

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2.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Role & responsibilities Should have experience of raising PO, Should understand vendor pricing: MRP, NLC Should understand margins calculation Should have coordinated for material deliveries and sorted GRN issues Should have basic understanding of taxes If interested Please share your updated resume on akriti.k@genxhire.in

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5.0 - 10.0 years

15 - 16 Lacs

Gurugram

Work from Office

Hiring : Buying & Merchandising Specialist Luxury Fashion Location: Gurugram Budget: Up to 15 LPA MBA is Mandatory Preferred Background: Luxury Women’s Apparel We are looking for an experienced Buying & Merchandising Specialist to lead product strategy, assortment planning, and inventory management for a premium fashion brand. Key Requirements : 4–10 years of experience in buying/merchandising Strong with numbers and data analysis Deep understanding of luxury fashion and consumer trends Proficient in planning tools and Excel Excellent analytical, communication, and coordination skills MBA qualification is mandatory Apply at: soumya.kashish@unisoninternational.net Contact: 9798251750

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1.0 - 4.0 years

2 - 6 Lacs

Gurugram

Work from Office

T10 Sports is looking for Merchandiser to join our dynamic team and embark on a rewarding career journey Assessing consumer demand and market trends to determine which products to stock and display Collaborating with buyers and product managers to select and purchase products for the store Developing and implementing visually appealing and effective in-store displays and product presentations Monitoring sales and adjusting product placement, pricing, and display strategies as needed Communicating with store managers and other staff members to ensure merchandise is well-stocked and displayed properly Staying up-to-date on industry trends and innovations, and suggesting new merchandise and display ideas to management Negotiating with suppliers to secure favorable terms, such as discounts and extended payment terms. The ideal candidate for a merchandiser role should have strong analytical, organizational, and communication skills, as well as a keen eye for design and a deep understanding of consumer behavior and market trends.

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5.0 - 7.0 years

8 - 11 Lacs

Sonipat, Rai, Industrial Area

Work from Office

To prepare packing schedule and plan packing activities in order to achieve packing targets. Responsible for process line, prepare schedule for repair, over hauling and maintenance of all VFFS packing machines (Vertical Form Fill Seal machine) Candidate should have work in in the flexible packaging i.e Pillow Pouches, Stand-Up (Standy) Pouches, and Gusset Pouches To allocate resources like Manpower Resources, Raw Material, Equipment & machinery to achieve the packing targets and optimize the output. To monitor the process as it should be as per GMP, SOPs and Company policies and Procedures To co-ordinate with QC department for ensuring the quality of Raw materials, Intermediates & Finished products. To check and ensure that all Batch records are being filled online and accurately.

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5.0 - 7.0 years

12 - 16 Lacs

Bengaluru

Work from Office

About The Role Job Title: GN Retail Consultant, Analyst Management Level: Level 9/11 Location: Mumbai / Bangalore / Pune / Hyderabad/ Gurgaon Must have skills: Retail functions knowledge: Merchandise Planning, Supply Chain Planning, Demand Planning, Replenishment, Store Operations, Space Planning Good to have skills: R / Python / SAS Visualization tools (Tableau, Power BI) Data Management tools (Alteryx / SQL / MS Access) Job Summary : Deliver strategic and operational consulting to global retail clients, focusing on merchandise, supply chain, and store operations across grocery, fashion, and general merchandise segments. Conduct deep-dive analysis of business processes and financial data to generate actionable insights, define transformation roadmaps, and co-create solutions with client and internal teams. Lead change initiatives aligned with business goals; engage stakeholders effectively to drive solution adoption, build credibility, and influence decision-making at all levels. Demonstrate retail thought leadership, manage proposals and business development activities, and balance multiple priorities while ensuring quality delivery in high-pressure, cross-functional environments. About Our Company | AccentureQualification Experience: 5 to 7 years of relevant work experience in Consulting, Analytics, or Retail industry At least one retail data analysis project Functional experience in at least two retail areas: merchandising, supply chain, store operations, forecasting, replenishment, space planning Educational Qualification: Bachelor's degree from a reputed institution (Engineering preferred) MBA from Tier 1

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10.0 - 15.0 years

12 - 22 Lacs

Pune

Work from Office

Role & responsibilities Develop and implement merchandising strategies to drive sales across various channels (retail, e- commerce, wholesale) - Collaborate with marketing, product development, and sales teams to develop seasonal merchandising plans and promotional strategies - Conduct market research to identify consumer trends, competitive landscape, and emerging opportunities -Work with product development teams to ensure alignment between merchandising strategies and product assortment planning - Develop and maintain merchandising guidelines, standards, and best practices . Merchandising: Product assortments, visual merchandising displays, in-store promotions, merchandise website. -Gifting: Own complete gifting activities including selection and procurement of gifts and manage festive promotion campaigns like Kumbh, Rat Yatra, Diwali etc. - BTL activities - trade marketing activities with events, activations, and promotional programs - Manage customer care operations -Good with data analysis, preparing reports and presentations -Soft: The ideal candidates should have excellent communication skills, be good at people management, mature, and have the ability to stretch and handle pressure. red candidate profile

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Greetings from VAS INDIA CONSULTING!!! We are looking for an Assistant Store Manager to join our team at a premium retail store located in Chennai. As an Assistant Store Manager, your primary responsibility will be to drive the store's success by increasing sales, revenue, and profitability. You will also be in charge of maintaining a welcoming ambience and ensuring effective visual merchandising of the showroom. Customer service is a key focus of this role, and you will be expected to provide top-notch service to customers while also working on expanding the customer database. A strong background in retail merchandising, particularly with multi-designer products, is essential for this position. Additionally, you should have excellent team management skills to lead and motivate the store staff effectively. Candidates applying for this role must have prior work experience in multi-designer retail outlets. You will be responsible for coordinating with designers regarding stock management and curation. Strong communication skills are crucial for this role to ensure smooth operations and interactions with both customers and team members. This is a full-time position that requires working in person at the Chennai store location. If you meet the requirements and are interested in this opportunity, please share your profiles with us at cv@vasindiaconsulting.com.,

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Site Merchandiser at Vaibhav Global Limited (VGL), a leading electronic retailer of jewelry and lifestyle products, your role will be crucial in managing the online product presentation and maximizing sales through effective merchandising strategies. VGL reported a turnover of ~$365 million in FY 2023-24 and employs 4,000+ people globally, with a significant workforce based in Jaipur, India. VGL has a multi-channel presence, reaching a broad audience through its TV, e-commerce, and digital retail platforms such as Shop LC (USA), TJC UK, Shop LC Germany, Ideal World (UK), and Mindful Souls. The company is committed to social impact and ESG initiatives, including programs like Your Purchase Feeds, Employee Volunteering, and a strong Sustainability Commitment, which have earned VGL recognition and awards. In a culture that values talent and meritocracy, VGL encourages a decentralized and empowered work environment fostering innovation and ownership. The company has been certified as a Great Place to Work and prioritizes high-performance teams. As a Site Merchandiser, your key responsibilities will include planning, organizing, and executing online merchandising strategies to enhance product visibility and sales. You will collaborate with cross-functional teams to create promotional banners, campaigns, and seasonal displays, analyze site traffic and sales data, optimize product placement and categorization, and work on product discoverability through keyword optimization. To qualify for this role, you should have a Bachelor's degree in Marketing, Business, E-commerce, or a related field, with a minimum of 3 years of proven experience in e-commerce or retail merchandising. Strong understanding of online shopping behavior, proficiency in data analysis tools, and MS Excel, along with excellent attention to detail, organizational skills, and a creative mindset focused on customer experience and conversion optimization are essential. Preferred skills include familiarity with Google Analytics, experience with Ecommerce management systems and ERP tools, and the ability to work both independently and collaboratively as part of a team. Computer skills and familiarity with e-commerce platforms are also advantageous for this position. In summary, as a Site Merchandiser at VGL, you will play a vital role in shaping the online product presentation and optimizing sales through strategic merchandising efforts in a dynamic and innovative work environment.,

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4.0 - 8.0 years

0 Lacs

sonipat, haryana

On-site

As a Visual Merchandiser at Jagdamba Cutlery Limited, your primary role will involve leading and managing all merchandising and branding initiatives. You will be responsible for conceptualizing, developing, and executing visual merchandising strategies to enhance our brand identity and drive customer engagement. Your creativity and attention to detail will be key in ensuring the success of our visual merchandising efforts. Your key responsibilities will include designing and developing POS materials in line with brand guidelines, ensuring optimal product display in retail outlets, and creating visual themes and campaigns to enhance in-store engagement. Additionally, you will be involved in planning and executing branding activities across various touchpoints, collaborating with printing vendors and internal teams, and conceptualizing exhibition stall designs that reflect our brand aesthetics. In the realm of product packaging, you will be tasked with developing innovative designs that align with market trends and working closely with product and design teams to ensure cost-effective and appealing packaging solutions. Vendor management will also be a crucial aspect of your role, where you will liaise with external partners to ensure timely delivery and quality output. Your qualifications should include a Bachelor's degree or diploma in Visual Merchandising, Design, Marketing, or a related field, along with at least 3-6 years of experience in visual merchandising or a similar role in industries such as FMCG, retail, or consumer goods. Proficiency in design tools such as Adobe Creative Suite and CorelDRAW is preferred, and a strong understanding of branding, color theory, spatial planning, and visual composition is essential. Experience in packaging design and exhibition stall development will be beneficial for this role. Collaboration with cross-functional teams including marketing, sales, design, and product development will be necessary to align visual merchandising efforts with overall business objectives. Your role will also involve providing merchandising support for promotional campaigns, new product launches, and BTL activities. If you are passionate about visual merchandising and branding, possess a keen eye for design, and have a track record of successful execution in similar roles, we encourage you to apply for this full-time position at Jagdamba Cutlery Limited. Kindly send your CV to recruitment1@jagdamba.ltd and feel free to share this opportunity with any suitable references. Thank you, Team HR Jagdamba Cutlery Ltd.,

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2.0 - 5.0 years

2 - 4 Lacs

Jalandhar

Work from Office

Bachelor’s degree in Fashion Merchandising, Textile Engineering, Apparel Manufacturing, or a related field. 2–5 years of relevant experience in garment merchandising. Proficiency in MS Office (especially Excel), and familiarity with ERP/MIS systems

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4.0 - 9.0 years

10 - 20 Lacs

Bengaluru

Hybrid

A day in the life: As Software Development Engineer in Testing Inventory Systems, you will be working with a cross functional team to understand business and functional requirements and support quality assurance efforts for Inventory, Supply Chain and Finance initiatives. You will ensure that the Inventory platform is quality controlled using best practices to meet the scalability and reliability required for growing business needs. Roles & responsibilities: Support QA efforts across a broad spectrum of cross functional projects Ensure business requirements, Solution, are understood well and test cases defined and executed to minimize production defects Drive test automation efforts for Inventory Systems Platform Be hands-on with Oracle Retail Suite of Products (RMS, ReSA, RPM, RIB) Partner with other QA teams (digital, retail, supply chain), design test cases, execution plans to ensure that functionalities built are thoroughly tested Work with vendor staffed QA analysts, engineers to help drive test execution, planning. Support troubleshooting through solid analytical reasoning Qualifications: Bachelor's Degree in Computer Science or related field 3+ years in in design/QA of Oracle Retail Applications (RMS, ReSA, RPM, RIB, RSE services) Strong knowledge & hands-on experience on Oracle Retail suite 1+ years experience in Test Automation Understanding of selenium based test automation frameworks will be advantage Ability to work independently with minimal direction be a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results. Basic understanding of cloud based infrastructure and web services Excellent verbal and written communication skills Must Haves: Acknowledges the presence of choice in every moment and takes personal responsibility for their life. Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Communicates with honesty and kindness, and creates the space for others to do the same. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. Fosters connection by putting people first and building trusting relationships. Integrates fun and joy as a way of being and working, aka doesnt take themselves too seriously.

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0.0 - 4.0 years

0 Lacs

kochi, kerala

On-site

As a Visual Merchandiser, you will be responsible for creating and maintaining store displays to enhance the visual appeal of products for consumers. Your role will involve staying updated on current trends to ensure that the displays remain relevant to shoppers. You will define, design, and implement a creative visual merchandising strategy. Your tasks will include creating visually appealing displays that guide customers throughout the store, as well as producing window displays, signs, interior displays, floor plans, and special promotional displays. To excel in this role, you should have proven work experience as a Visual Merchandiser and possess demonstrable visual design skills with a strong retail merchandising portfolio. Your background should include solid experience in field visual merchandising, encompassing window displays, signs, interior displays, and space utilization. Knowledge of current visual merchandising trends and best practices is essential, along with a creative and innovative mindset. You will be required to analyze sales merchandising reports and survey results. While a BS degree in visual merchandising, fashion merchandising, exhibition design, visual communications, or a related field is preferred, freshers in fashion design are also encouraged to apply. This is a full-time position based in Ernakulam, Kerala. The benefits include food provision, health insurance, paid sick time, paid time off, and provident fund. The work location is in person, and the application deadline is 25/07/2025.,

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4.0 - 9.0 years

3 - 8 Lacs

Chennai, Bengaluru, karnataka

Work from Office

-New Store Expansion & Comp rental brand, negotiate rent -New showroom, site identifying, market survey -analyse market trends, legal comp., financial & location report -Point of contact for CCD -mapping competition & opportunity -property validate. Required Candidate profile Ideal candidate will be responsible for: -Retail EBO Expansion -Market Survey, Consumer trend analysis & competition benchmarking -Strong negotiation -Land documents validation -Expansion Strategy.

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4.0 - 8.0 years

6 - 9 Lacs

Gurugram

Work from Office

Retail Merchandiser-Home furnishing Retail Planner

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3.0 - 5.0 years

7 - 11 Lacs

Pune

Work from Office

Lodha Group is looking for Properity Manage - Adrina to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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5.0 - 10.0 years

25 - 30 Lacs

Mumbai

Work from Office

Lodha Group is looking for Proc - Sub Category Manager to join our dynamic team and embark on a rewarding career journey Develop and implement category strategies and plans. Monitor and analyze category performance metrics. Collaborate with suppliers and internal teams to drive growth. Provide training and support to category team members. Maintain documentation and records of category activities.

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3.0 - 8.0 years

1 - 6 Lacs

Hyderabad

Work from Office

Dear Candidate: We are looking for an ideal candidate for this role who is experienced and detail-oriented visual merchandiser with a strong background in retail, preferably in the supermarket or similar consumer-facing sectors . We have two vacancies where the candidate should be highly adaptable, with the ability to work in diverse cultural and regional settings, including Telangana and Rajasthan. Role & responsibilities: Coordinate with Creative Agencies: Serve as the primary point of contact with external creative agencies for the design and production of required in-store and outdoor signage. Ensure timely delivery and alignment with promotional calendars. Signage Management & Execution: Oversee the end-to-end availability and accurate placement of all visual communication materials within and outside the designated store locations. Ensure consistency across all outlets by monitoring signage deployment and maintenance. Vendor Collaboration: Liaise with vendors and internal stakeholders to ensure seamless and timely execution of signage and display initiatives across all stores. Brand Compliance: Uphold and enforce brand guidelines, ensuring all visual merchandising elements meet corporate identity standards and enhance the overall customer experience. Market & Competitor Analysis: Conduct regular benchmarking studies to analyze competitors' visual merchandising strategies. Leverage insights to enhance in-store communication and positioning. Audit & Quality Control: Review and verify floor fixture audits to ensure all displays are functional, safe, and aligned with visual merchandising standards. Take corrective action where necessary to maintain quality and compliance. Preferred candidate profile: Any Graduate, Exposure to Visual Merchandising with working experience of minimum 3 years. Hands-on Experience of Coral Draw, Photoshop and Adobe Illustrator is a MUST Experience in a similar job profile is highly preferred. Should be willing to Travel Good communication and co-ordination skills. Interested candidates can share their updated resume on prasanna.dalvi@dmartindia.com

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5.0 - 10.0 years

5 - 8 Lacs

Kolkata

Work from Office

VM Budget adherence & Cost Savings to optimize the investments without compromising on quality Ensure timely implementation of promos/ campaigns for cascading of communication Work in co-ordination with zonal office and store team to deliver best all round experience for the customer Ensuring proper communication flow to the customer to ensure increased footfall Getting every Promo Communication as per visibility docket and from store visibility perspective. Execution of communication flow in a proper manner should lead to a 10% increase in basket size. Maintaining store VM and MPM standards as per company guidelines to ensure the look and feel of the store is updated Adherence to fixture capacity, VM and communications SOPs Monthly Vendor reconciliations done & all bills submitted within agreed TAT. Ensure Zero Pending bills and Zero Vendor Escalations for all tasks in hand.

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7.0 - 8.0 years

15 - 25 Lacs

Hyderabad

Work from Office

Returnship Program - Team Leader for Retail Banking Operations (RE) Education/ Experience / Expectations Any graduate with a minimum 8+ years of work experience in international banking industry General awareness of the international banking products and services Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift Location – Chennai & Hyderabad Job Description: Manage day to day operations meet/exceed the customer SLAs / expectations in terms of quality, TAT & Productivity and maintain internal metrics to measure performance, Identifying and correcting problem areas Attention to detail and should be able to act as an SME of the process and should be able to grasp new concepts from onshore SMEs and cascade them to the team and maintain repository database Mentor team members in picking up concepts and achieve expected results Manage the Bank's branch requests and maintain relationship and Timely completion and review daily inflow from commercial bankers, bank customers and prospects Action and respond to Ad-hoc requests and escalations in a timely fashion Expertise in Credit Card Onboarding, mutual funds allocation and portfolio management, Mortgage payments and retail banking Willing to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Supervise associates by monitoring volumes and patterns and schedule adherence. Report daily performance metrics, maintain agent level performance database and manage individual performance metrics Maintain a database to track all customer complaints/ process issues and causes and drive actions to minimize them Manage administrative functions of the team: Support hiring, maintaining cleanliness in ODC and managing ad hoc requests from Admin and transport teams Maintain and update customer account related information in client applications. Work in Hybrid model environment Expertise in Excel – mandate

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4.0 - 6.0 years

6 - 7 Lacs

Zirakpur

Work from Office

Bachelor’s degree in Business, Retail, or related field. 4–7 years of experience in merchandising, preferably in retail/liquidation/discount formats.

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