Associate Advanced Services Engineer (Oracle Apps/Cloud), CSS Tech Delivery

Role Overview: You will be part of the Customer Success Services (CSS) unit within Oracle's Customer Service Organization, focusing on building long-term advanced support relationships with some of Oracle's largest customers. As a Global Expertise Center Engineer (GEC), your main responsibility will be to provide support for continuous operational improvement in Oracle environments. Through leveraging Oracle's support-based intellectual property and customer experiences, you will assist customers in gaining more value from their Oracle Solutions by offering well-informed decisions on implementation, management, and usage of Oracle technologies. Key Responsibilities: - Possess a B.E./B.Tech. degree with 3 to 12 months of relevant experience. - Demonstrate strong communication, customer management, customer engagement, and project management skills. - Show technical aptitude with a basic understanding of application, middleware, hardware, and/or Cloud technologies, including an interest in concepts such as Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, and Oracle Cloud infrastructure. - Fluency in English is required. - Engage in problem-solving with some guidance on understanding and applying Oracle policies and procedures. - Exhibit good time management skills. - Be goal-oriented and able to achieve individual goals while collaborating effectively in a team environment. - Communicate effectively using technical concepts, with working knowledge of Oracle products being a plus. - Maintain a professional demeanor and be available to work during scheduled out-of-hours operations if needed. Qualification Required: - Career Level: IC1 Please note that additional details about the company were not present in the Job Description provided. Role Overview: You will be part of the Customer Success Services (CSS) unit within Oracle's Customer Service Organization, focusing on building long-term advanced support relationships with some of Oracle's largest customers. As a Global Expertise Center Engineer (GEC), your main responsibility will be to provide support for continuous operational improvement in Oracle environments. Through leveraging Oracle's support-based intellectual property and customer experiences, you will assist customers in gaining more value from their Oracle Solutions by offering well-informed decisions on implementation, management, and usage of Oracle technologies. Key Responsibilities: - Possess a B.E./B.Tech. degree with 3 to 12 months of relevant experience. - Demonstrate strong communication, customer management, customer engagement, and project management skills. - Show technical aptitude with a basic understanding of application, middleware, hardware, and/or Cloud technologies, including an interest in concepts such as Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, and Oracle Cloud infrastructure. - Fluency in English is required. - Engage in problem-solving with some guidance on understanding and applying Oracle policies and procedures. - Exhibit good time management skills. - Be goal-oriented and able to achieve individual goals while collaborating effectively in a team environment. - Communicate effectively using technical concepts, with working knowledge of Oracle products being a plus. - Maintain a professional demeanor and be available to work during scheduled out-of-hours operations if needed. Qualification Required: - Career Level: IC1 Please note that additional details about the company were not present in the Job Description provided.