Associate

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, the company has built its foundation on a high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability, and reliability of our own products and technical services. This has not only enhanced the performance of our in-house talents but also increased the productivity of the company and its related products through research and development, day after day. Adeeba E Services is now claimed as the single point of platform for all solutions to our customers with continual deliverance in IT-enabled support systems. Adeeba E Services is currently hiring Inbound Technical Support Executives for the US Shift (Night Shift). The desired skills for this position include having 1 or 2 years of experience in Inbound/Outbound Technical Support in an International BPO, the ability to close their own calls, good communication skills, experience in troubleshooting technical issues related to Computer, Printer, Broadband, Router, Email issues, Mac, iPhone, iPad, ability to handle customer's issues and provide accurate resolution, and flexibility to work in night shifts. The salary for this position is negotiable based on experience and last/current drawn CTC plus attractive incentives. Immediate joining is preferable. The perks and benefits include a fixed salary on the 1st of every month in a salary account, 24 leaves in a year, comp offs, birthday leaves, very attractive incentives, no extension of shift timings, and a friendly working environment. Qualifications required for this position include HS. Additional information regarding benefits and facilities include fixed salary on the 1st of every month in a salary account, 24 leaves in a year, comp offs, birthday leaves, very attractive incentives, no extension of shift timings, and a friendly working environment. The candidate profile should have experience in Outbound Tech Support for more than 6 months to 1 year, know how to close their own calls, and have good convincing and sales skills. Candidates must be able to join immediately. The salary offered is Rs.15000-22,000/month (fixed) plus huge incentives. The shift timing is the US Shift from 9:00 pm to 7:00 am for 6 days a week. For further queries, you can contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. You can also reach out on the landline at +91-33-65555831/65555832. This is a direct company post and no recruitment fees are charged.,