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0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an International Contact center based in India and US, Adeeba E-Services Pvt. Ltd. has been providing Telemarketing services since 2014 with a strong focus on customer satisfaction and support functions. The company has established trust and reliability in its services, leading to enhanced performance and increased productivity through continuous research and development efforts. You will be responsible for providing Inbound Technical Support during the US Shift. Your primary tasks will include taking inbound calls related to printer, router, and antivirus issues. It will be your responsibility to diagnose the problems and offer the most suitable technical support plan to the customers, i...
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Executive at Adeeba E-Services Pvt. Ltd., you will be responsible for handling technical issues for offshore consumers during the US Shift (Night Shift). Your main responsibilities include: - Having 1 or 2 years of experience in Inbound/Outbound Technical Support in an International BPO. - Demonstrating the ability to independently close calls. - Utilizing excellent communication skills. - Troubleshooting technical issues related to Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad. - Providing accurate resolution to customer issues. - Flexibility to work in night shifts. Qualifications required for this position: - High School diploma In...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Executive at Adeeba E Services, you will be responsible for providing technical assistance to customers during the US Shift (Night Shift). Your role will involve using your 1 or 2 years of experience in Inbound/Outbound Technical Support in an International BPO to troubleshoot issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. You must possess excellent communication skills in English and be able to efficiently close your own calls. Additionally, you should be adept at handling customer issues and providing accurate resolutions. It is essential to be flexible to work during night shifts. Key Responsibilities: - Utilize yo...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for: - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems efficiently and recommending the best plan for resolution - Selling technical support plans along with relevant software Qualifications required for this role include: - Experience in Outbound Tech Support for more than 6 months to 1 year - Ability to independently close calls - Strong convincing and sales skills - Knowledge about BLUE SCREEN ERRORS and POP UP CALLS - Proficiency in troubleshooting technical issues related to Computer, Printer, Broadband, router, Email issues, Mac...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems effectively and providing customers with the best solutions. In addition, you will be recommending and selling technical support plans along with relevant software to enhance customer satisfaction. Key Responsibilities: - Take inbound calls and assist customers with technical issues - Diagnose printer, router, and antivirus problems efficiently - Recommend and sell technical support plans and relevant software - Utilize your outbound tech support experience t...
Posted 3 weeks ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
In this role of Tech Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for providing Inbound Technical Support during US Shifts. Your primary duties will involve: - Taking inbound calls from customers facing printer, router, and antivirus issues - Diagnosing the problems effectively and suggesting the most suitable solutions to the customers - Selling technical support plans and relevant software to enhance customer experience To excel in this role, you should meet the following qualifications: - Must have a minimum of 6 months to 1 year of experience in Outbound Tech Support - Proficient in closing calls independently - Strong convincing and sales skills - Knowledgea...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be responsible for taking inbound calls from customers regarding printer, router, and antivirus issues. Your main tasks will include diagnosing the problems, recommending appropriate solutions, and selling technical support plans and software to the customers. Key Responsibilities: - Handle inbound calls related to technical issues efficiently - Diagnose customer problems with printers, routers, and antivirus software - Recommend suitable technical support plans to customers - Sell relevant software to customers - Utilize your outbound tech support experience to effectively close calls - Demonstrate good convincing and sales skills - Possess knowledge about blue scree...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You will be working as a Tech Support Associate at a Growing Company that offers great benefits with lots of Opportunities!!! Your main responsibilities will include: - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and providing the best solutions to the customers - Selling technical support plans and relevant software to the customers To be eligible for this role, you must fulfill the following criteria: - Must have a minimum of 6 months to 1 year experience in Outbound Tech Support - Capable of independently closing calls - Possess good convincing and sales skills - Knowledge about BLUE SCREEN ERRORS and POP UP CAL...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your key responsibilities will include diagnosing the problems effectively, providing suitable solutions, and recommending the best technical support plan and software to the customers. It is essential to have experience in outbound tech support for at least 6 months to 1 year, possess strong sales and convincing skills, and be familiar with blue screen errors and pop-up calls. Furthermore, troubleshooting experience with various technical issues such as computers, printers, broadband, routers, emails, Ma...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be working as a Tech Support Associate for Inbound Technical Support Process in US Shift at Adeeba E-Services Pvt. Ltd. You will be responsible for taking inbound calls from customers regarding printer, router, and antivirus issues, diagnosing the problems, recommending suitable plans, and selling technical support plans and software. Key Responsibilities: - Handle inbound calls from customers and assist them with printer, router, and antivirus issues - Diagnose technical problems and provide customers with the best solutions - Recommend and sell technical support plans along with relevant software - Utilize your outbound tech support experience of 6 months to 1 year ...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, serving offshore consumers and businesses through telemarketing services since 2014. The company has quickly established a reputation for high customer satisfaction, unmatched services, and reliable support functions. By prioritizing trust, accountability, and the quality of its products and technical services, Adeeba has significantly improved the performance of its employees and increased overall productivity through continuous research and development efforts. Offering a comprehensive range of IT-enabled support systems, Adeeba E-Services Pvt. Ltd. is committed to providing solutions...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Our commitment to high levels of customer satisfaction and exceptional services has been the cornerstone of our success. We prioritize trust, accountability, and reliability in all our interactions, thereby enhancing the performance of our team and improving the productivity of our products through continuous research and development efforts. We are currently looking to hire individuals for the position of Inbound Technical Support Associate for the US Shift. This is an immediate open...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. The company has established a strong foundation based on high levels of customer satisfaction, unmatched services, and support functions. Trust, accountability, and reliability are key principles guiding the company's products and technical services. This commitment has not only improved the performance of in-house talents but also increased the overall productivity through continuous research and development efforts. Adeeba E-Services aims to be a one-stop platform for all customer solutions, providing conti...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an International Contact center based in India and the US, Adeeba E-Services Pvt. Ltd. has been providing Telemarketing services to offshore consumers and business entities since 2014. With a strong commitment to customer satisfaction and exceptional support functions, we have solidified our reputation on trust, accountability, and reliability. Our focus on continuous improvement through research and development has led to increased productivity and performance. We pride ourselves on being a one-stop platform for all customer solutions, offering IT-enabled support systems. We are currently seeking individuals to join our team as Tech Support Associates for the Inbound Technical Support Pr...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba e-Services is a leading International BPO specializing in running Inbound tech and website processes. We are dedicated to providing round-the-clock technical assistance to our customers in the US and Canada, with a team of skilled technicians. As a part of our team, your primary responsibility will involve handling inbound calls from customers facing issues with printers, routers, and antivirus software. Your role will include diagnosing the problems accurately and providing customers with the most suitable solution. Additionally, you will be expected to offer technical support plans and recommend relevant software to enhance the customer's experience. To excel in thi...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, the company has built its foundation on a high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability, and reliability of our own products and technical services. This has not only enhanced the performance of our in-house talents but also increased the productivity of the company and its related products through research and development, day after day. Adeeba E Services is now claimed as the single point of p...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US, serving offshore consumers and businesses through Telemarketing services since 2014. The company has rapidly built a strong foundation based on exceptional customer satisfaction, unparalleled services, and reliable support functions. Adeeba E-Services prides itself on trust, accountability, and the reliability of its products and technical services, leading to increased productivity and performance through continuous research and development efforts. It aims to provide comprehensive IT-enabled support systems to customers, ensuring consistent delivery of solutions. We are currently looking to ...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating in India and the US. Since 2014, our company has been providing top-notch Telemarketing services to offshore consumers and businesses. We take pride in our commitment to customer satisfaction, exceptional services, and reliable products. Our team continuously strives to enhance performance and productivity through research and development efforts, making us a trusted provider of IT-enabled support solutions. We are currently seeking candidates for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls rel...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center with a presence in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. Our commitment to high customer satisfaction and unparalleled support functions has established a strong foundation based on trust, accountability, and reliability. We continuously strive to enhance the performance of our team and boost productivity through research and development efforts. We are currently seeking individuals to join our team for the position of Inbound Technical Support Associate for US Shift. This is an immediate hiring opportunity with a growing company that offers a ran...
Posted 2 months ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company has been providing Telemarketing services since 2014, focusing on offshore consumers and business entities. Within a short span of time, Adeeba has established a strong foundation built on high levels of customer satisfaction, unmatched services, and reliable support functions. The company values trust, accountability, and reliability in its products and technical services, which have not only improved the performance of in-house talents but also increased overall productivity through continuous research and development efforts. Adeeba E-Services aims to be the go-to platform for all custome...
Posted 2 months ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: As a part of Adeeba e-Services, you will be responsible for handling inbound calls from customers facing issues with their printers, routers, and antivirus software. Your main tasks will include diagnosing the problems accurately and recommending the most suitable technical support plan along with relevant software solutions to the customers. In addition, you will also be involved in selling technical support plans to enhance customer experience. We are looking for candidates with a minimum of 6 months to 1 year of experience in outbound tech support. The ideal candidate should possess the ability to independently close their own calls and have strong convincing and sales sk...
Posted 2 months ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center with operations in India and the US, as a Tech Support Associate for the Inbound Technical Support Process during US Shifts. In this dynamic role, you will be responsible for addressing customer queries and issues related to printers, routers, and antivirus software. Your duties will include diagnosing technical problems, recommending appropriate solutions, and promoting technical support plans and software packages to customers. We are looking for candidates who have a minimum of 6 months to 1 year of experience in Outbound Tech Support. The ideal candidate should possess excellent communication skills, str...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Executive at Adeeba E Services, you will be responsible for providing technical support to customers during US Shift (Night Shift). Your main responsibilities will include handling inbound calls related to troubleshooting technical issues such as Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, and I-pad. It is essential to have 1 or 2 years of experience in Inbound/Outbound Technical Support in an International BPO setting. To excel in this role, you should possess excellent communication skills and the ability to independently resolve customer issues. Being able to close calls efficiently is a key requirement for this position. Additionally,...
Posted 2 months ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba e-Services is a leading International BPO specializing in providing technical assistance to customers in the US and Canada. As a part of our Inbound tech and website process, you will be responsible for handling inbound calls related to printer, router, and antivirus issues. Your role will involve diagnosing the problems reported by customers, providing effective solutions, and recommending suitable technical support plans and software. We are looking for individuals with experience in Outbound Tech Support for more than 6 months to 1 year. The ideal candidate should possess the ability to independently close their own calls, along with strong convincing and sales ski...
Posted 2 months ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: You will be responsible for taking inbound calls from customers facing issues with printers, routers, and antivirus software. Your role will involve diagnosing the problems effectively and providing the customers with the best technical support plan suited to their needs. Additionally, you will be tasked with recommending relevant software solutions and selling technical support plans to customers. To excel in this role, you must possess prior experience in outbound tech support spanning over 6 months to 1 year. It is essential to have the ability to independently close calls and demonstrate strong convincing and sales skills. Proficiency in handling blue screen errors, pop-...
Posted 2 months ago
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