Associate- Academy & ILTs

1 - 2 years

3 - 4 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

>Working on various Content Platforms like Accredible, Brillium, Grammarly, QueText and Thinkific. Coordinating and ensuring smooth integrated workflow.
> Collaborating with the content team in the development of learning & certification programs and attending weekly SCRUM Sessions.> Ownership of customer experience (CX) on the product pages and Academy.> Process ownership & collaboration with subject matter experts to improve customer satisfaction & NPS score.> Planning, scheduling, coordinating with subject matter experts and inhouse team for content development and  conducting weekly live training sessions (ILT - Instructor Led Training)> Maintaining close communication with the marketing team on content-related aspects.> Data management and simple analysis to help drive decision making.

Minimum Requirement:
-Bachelors degree (Engineering background preferred)-At least 2 to 5 years of experience in either program management, project management, process management or team management. -Should be averse to Ai tools like ChatGPT, Gemini etc for Proof reading-Basic knowledge of the blockchain space

Preferred candidate profile

Bachelors/Diploma/ Certifications in the blockchain Technology
Experience in working with SMEsPossibility to join us on an early basis

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