Role: Associate Sales & Support Hours: 10 PM to 7 AM IST - 5 days a week Where: WFH Type: Full-time Detailed JD with Roles and Responsibilities: https://docs.google.com/document/d/1Cd15PmlxvWp18DiasNnVDRXgV0se3kdkjZLX5K8o4CU/edit?usp=sharing Health insurance Provident fund
Plan and execute cold email campaigns with Apollo and similar tools. Build and optimize high-conversion sequences. Segment and personalize for B2B/B2C. Collaborate with sales/content. Monitor key metrics, A/B test, and ensure compliance. Health insurance Provident fund
Role & responsibilities >Working on various Content Platforms like Accredible, Brillium, Grammarly, QueText and Thinkific. Coordinating and ensuring smooth integrated workflow. > Collaborating with the content team in the development of learning & certification programs and attending weekly SCRUM Sessions. > Ownership of customer experience (CX) on the product pages and Academy. > Process ownership & collaboration with subject matter experts to improve customer satisfaction & NPS score. > Planning, scheduling, coordinating with subject matter experts and inhouse team for content development and conducting weekly live training sessions (ILT - Instructor Led Training) > Maintaining close communication with the marketing team on content-related aspects. > Data management and simple analysis to help drive decision making. Minimum Requirement: -Bachelors degree (Engineering background preferred) -At least 2 to 5 years of experience in either program management, project management, process management or team management. -Should be averse to Ai tools like ChatGPT, Gemini etc for Proof reading -Basic knowledge of the blockchain space Preferred candidate profile Bachelors/Diploma/ Certifications in the blockchain Technology Experience in working with SMEs Possibility to join us on an early basis