Associate Academic Counselor

Associate Academic Counselor

Location Requirement

Responsibilities:

Student Counseling & Guidance:

• Counsel students about digital marketing courses, helping them choose the right path based on their interests and career aspirations.
• Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options.
• Provide expert advice on career opportunities and guide students through their learning journey.

Mentorship & Team Collaboration:

• Mentor and support junior counsellors to help them improve their counselling skills and achieve their individual targets.
• Assist in training new team members and ensure consistent performance across the counselling department.

Target Achievement & Reporting:

• Consistently meet daily, weekly, and monthly targets related to student counselling and course enrolment.
• Calculate conversion rates and ensure efficient follow-ups with leads.
• Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales performance.

Additional Responsibilities:

As a senior counsellor, take on additional responsibilities as required, including but not limited to managing complex student queries, handling escalations, and overseeing larger student groups

Desired profile:

• Experience

  : 1-2 years of experience in counselling or sales, preferably in the EdTech industry.

• Skills

  : Fluent written and spoken English.

• Communication

  : Excellent interpersonal skills, active listening, and the ability to engage and inspire students.

• Sales & Counselling

  : Interest and experience in sales and educational counselling, with a strong goal-oriented mindset.

• Tech-Savvy

  : Familiarity with CRM systems and sales automation tools.

Should Have:

• Ability to manage multiple tasks and priorities effectively in a fast-paced environment.
• Demonstrated leadership potential and a willingness to take on additional responsibilities as you grow in the role