As an Associate Academic Counselor , you will play a key role in guiding prospective students through their educational journey. You will counsel students on digital marketing courses, providing valuable career advice and answering their queries. In addition to managing student communications, you will mentor junior counsellors and contribute to meeting set sales targets. This role requires passion for education, a strong ability to connect with students and parents, and the drive to help them succeed in their career paths. Location Requirement : Candidate must be residing in Mumbai. Responsibilities: Student Counseling & Guidance: Counsel students about digital marketing courses, helping them choose the right path based on their interests and career aspirations. Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options. Provide expert advice on career opportunities and guide students through their learning journey. Mentorship & Team Collaboration: Mentor and support junior counsellors to help them improve their counselling skills and achieve their individual targets. Assist in training new team members and ensure consistent performance across the counselling department. Target Achievement & Reporting: Consistently meet daily, weekly, and monthly targets related to student counselling and course enrolment. Calculate conversion rates and ensure efficient follow-ups with leads. Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales performance. Additional Responsibilities: As a senior counsellor, take on additional responsibilities as required, including but not limited to managing complex student queries, handling escalations, and overseeing larger student groups Desired profile: Experience : 1-2 years of experience in counselling or sales, preferably in the EdTech industry. Skills : Fluent written and spoken English. Communication : Excellent interpersonal skills, active listening, and the ability to engage and inspire students. Sales & Counselling : Interest and experience in sales and educational counselling, with a strong goal-oriented mindset. Tech-Savvy : Familiarity with CRM systems and sales automation tools. Should Have: Ability to manage multiple tasks and priorities effectively in a fast-paced environment. Demonstrated leadership potential and a willingness to take on additional responsibilities as you grow in the role
As a Business Development Associate, you will be responsible for reaching out to prospects and guiding them through the existing tech landscape. With a customer-centric approach, you will qualify their career goals and identify how our programs can help them achieve success. Above all, the role requires a committed attitude towards achieving daily targets, ensuring consistent follow-ups with prospects, and unlocking new possibilities through personalized guidance. Key Responsibilities: Reach out to prospects and guide them through available upskilling opportunities. Follow up with existing prospects to ensure conversions and explore new possibilities. Understand customer needs, career aspirations, and challenges to provide tailored solutions. Maintain a consistent inflow of leads and ensure daily inputs/outputs meet targets. Represent the brand with a customer-first mindset in every interaction. Desired profile: An undergraduate degree in any stream (B.Tech preferred). Excellent verbal and written English communication skills. Strong passion for sales and target achievement. Basic knowledge of IT services and/or learning solutions (LSQ). Good-to-Have Skills: Experience in K12 or higher education domain. Proficiency in handling tech products. Experience handling ticket sizes above 50K.