Assistant Vice President, Fraud Operations

Requirements

• Degree in any discipline and relevant work experience commensurate with the position
• People Management experience as the role will require managing large/matrix teams across locations
• Strong leadership skills evidenced by achievement of objectives together with a proven track record of execution in an ever-changing Risk environment
• Strong relationship management skills with the ability to manage and engage multiple stakeholders, understand their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner
• Highly effective in working with all levels of management and staff and able to influence decision making in a matrix environment
• Ability to work under pressure and communicate we'll, being accurate and concise, ability to deliver to tight and demanding deadlines
• Experience of working in a high voice/volume environment with minimal supervision and aligned to HSBC values and principles
• Attention to detail and ability to ensure that information is captured in a timely manner. Resourceful - ability to leverage resources available to achieve goal.
• Excellent reporting, tracking skills and Microsoft Office skills. Ability to analyse large amounts of data efficiently, draw conclusions on what the data means and actions required
• Strong team player and motivator, operating effectively across cultures and in multi-cultural diverse work environments
• Understanding of Fraud Processes Desirable & Demonstrates a strong Risk & Control mindset