Assistant Team Leader (Coding Uploads)

Duties/Responsibilities
Track and communicate key metric measures Meet tight deadlines Manage the team of Coding Upload Teammates for assigned client(s) to successfully achieve financial and productivity goals Oversee the daily operations of the Coding Upload Teammates and take overall responsibility for the successful transmission of claims to all payors in compliance with payor guidelines for specific clients Provide daily management and support to the Coding Upload Teammates to ensure they are working effectively and correctly completing assigned tasks Regularly conduct audits of team members and provide individual feedback monthly (minimum); identify needs for and provide training to address any competency and quality gaps in performance Provide oversight and ownership for client and team and develop a plan for maintaining proper coverage on all accounts Troubleshoot problematic accounts, identify trends, and root causes, and lead internal and interdepartmental initiatives to resolve issues Demonstrate a high level of commitment to customer service in responding to the needs of internal and external parties or departments Other responsibilities as assigned Weekly Production Op Note Tracker EOD Tracker Balancing Tracker (Payment only) Refresher/feedback sessions Required Knowledge, Skills, Abilities & Education Minimum 25 to 3+ years of experience in Medical Billing Possess good working knowledge of the US Healthcare processes Ability to work under pressure while successfully meeting deadlines Strong verbal and written skills Great attention to detail Good communication skills A positive, open, and friendly attitude to colleagues and clients Excellent organization, time management, and prioritization skills required Research capabilities when confronted with an issue Show more Show less