Assistant Store Manager

Attract Evaluate Role & responsibilities

1.Assisting Store Manager completes store operational requirements by scheduling and assigning employees; following up on work results

2.Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results

3.Achieves financial objectives and targets; scheduling expenditures; analysing variances; initiating corrective actions

4.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

5.Ensures availability of merchandise and maintaining inventories.

6.Maintains the stability and reputation of the store

7.Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

8.Contributes to team effort by accomplishing related results as needed. Also should have good knowledge of Furnishing and Furniture.

9.Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise

10.Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor

11.Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.

12.Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions

13.Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.

Preferred candidate profile

1.

Relationship Management: Developing and maintaining strong working relationships in an international setting.

2.

Customer Focus: Demonstrated understanding of the needs of customers and evidence of previous efforts to meet and exceed customer expectations in an international setting.