Assistant Store Manager

Company Description

GIVA is a premium jewellery brand founded in 2019 with a vision to make authentic, elegant, and fine jewellery accessible across India. Recognized as one of India's leading silver jewellery brands, GIVA has also expanded its offerings to include affordable collections of 14K and 18K gold jewellery with lab-grown diamonds. The brand is committed to quality, offering 925 sterling silver, authenticity certificates, a 6-month plating warranty, and attractive packaging. With convenient services such as doorstep delivery, secure checkouts, and a 30-day return policy, GIVA ensures a seamless and delightful shopping experience for all customers.

Role Description

This is a full-time, on-site role based in Hyderabad for an Assistant Store Manager. The Assistant Store Manager will oversee daily store operations, ensure a high level of customer satisfaction, and achieve sales targets. Responsibilities include supervising staff, implementing retail loss prevention strategies, providing excellent customer service, and maintaining the store’s visual and operational standards. Additionally, the role involves training and motivating team members to deliver exceptional operational performance.

Qualifications

• Strong skills in Customer Satisfaction and Customer Service
• Excellent Communication skills for effective interaction with team members and customers
• Proficiency in Store Management and team leadership
• Knowledge and application of Retail Loss Prevention techniques
• Detail-oriented with organizational and problem-solving abilities
• Bachelor’s degree in Business, Management, or a related field is preferred
• Previous experience in retail or a customer-facing role is a plus