Assistant Product Manager

In this role at EY, you will have the opportunity to build a unique career with global support, inclusive culture, and advanced technology. Your voice and perspective are valued to contribute towards making EY even better. Join EY to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Understand and document business processes, workflows, and requirements to ensure alignment of Time and Expense / Concur components with organizational goals and operational needs. - Develop detailed functional specifications for Time and Expense / Concur components, including user stories, use cases, and acceptance criteria for new features, configurations, technical fixes, and enhancements. - Support the lead Product Manager in communication with business stakeholders and technical teams, ensuring mutual understanding of requirements and constraints. - Assist in the product update and enhancement lifecycle focusing on demand, requirements, validation, and obtaining business signoff. - Participate in requirements review, validation activities, test case reviews, and user acceptance testing for new features in the Time and Expense / Concur product suite. - Ensure adherence of SAP components to industry best practices, regulatory requirements, and internal policies. - Monitor the effectiveness of SAP components in supporting business operations, report on their impact and ROI, and assess impacts on other processes/products due to changes. - Collaborate with technical teams and business stakeholders to manage functional incidents and service requests, provide oversight on technical incident, service request, and problem tickets management, and ensure SLA compliance. - Analyze batch failures/errors, summarize findings in reports, and communicate major incident status to the global business. Qualification Required: - Bachelor's degree in finance, business, computer science, or a related discipline, or equivalent work experience. - 5+ years of experience in a large business system environment, business analysis, project systems management, and Time and Expense / Concur solutions. - Direct experience in supporting Finance Controlling operations for a global professional services organization, SAP certification preferred. - Strong analytical and quantitative skills, effective listening skills, ability to work with senior stakeholders, exceptional verbal and written communication skills, and flexibility to work outside regular office hours. - Knowledge of Artificial Intelligence, BOT Framework, and Machine learning is desirable.,