Assistant Operations Manager

Job Brief: Financial industry and product knowledge on Merchant Acquiring being used to drive operational excellence. Manage regional Operations includes Merchant Onboarding, Inventory management, MIS & people management Responsibilities: Manage Merchant onboarding includes KYC verification, Document validation, stock management, MIS, Data collation. To manage complete regional inventory and coordinate with central inventory for smooth operations Ensures all controls are operated on time/ and are right first time in line with schedule/KPIs, while managing customers/suppliers and ensuring that when incidents do arise learnings and improved practices are put in place preventing repeat incidents Identifies opportunities for operational improvement and efficiencies and prioritizes and implements the most cost effective solutions. Engages and maintains operational stakeholder relationships to support quick resolution of customer issues and to support process improvements. Coordinating with Sales & Service engineers and fulfill the requirement on TAT according to the process. Skills required: Ability to communicate the requirement to stakeholders on operational changes Product and service knowledge in Merchant Acquiring Governance, compliance and audit Risk management Good Microsoft package skills (Excel, PowerPoint, etc.) People Management Preferred Experience in Fintec / Banking complex operations such as Onboarding, MIS , Payments, Stock management etc.