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Assistant Operations Manager

5 - 10 years

4 - 7 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities Brief Job Description: As an Asst. Operations Manager (BPO), you will lead a team to ensure smooth operational processes, promote a positive work environment, and consistently meet client expectations. You will be expected to enhance productivity, manage resources, and drive continuous improvement in our BPO unit. Educational Qualification: Bachelors degree in business administration, Operations Management, or a related field. At least 5 years of experience in operations management, preferably in a BPO environment. Proven leadership skills and team management experience. Strong understanding of BPO industry practices and standards. Excellent problem-solving and decision-making abilities. Outstanding communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously. Requirements: Operational Management Client Relationship Management Performance Metrics Process Improvement Resource Allocation Leadership Team Building Communication Problem-Solving Project Management Preferred candidate profile

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