Assistant Manager/Deputy Manager - Quality Assurance

1. Quality Management System (QMS) & Food Safety Management System (FSMS)

• Maintain, update, and implement QMS policies in line with ISO 9001, FSSC 22000, GMP, and regulatory requirements.
• Review and maintain QMS/FSMS manuals.
• Drive continual improvement through CAPA, change control, and deviation management.
• Knowledge on CCP/OPRP/Preventive controls to prepare product specific HACCP documents.
• Lead risk assessments (FMEA, HACCP) and ensure QMS/FSMS documentation is audit ready.

2. Standard Operating Procedures (SOPs)

• Author, review, revise, and train staff on SOPs across departments.
• Ensure version control, accessibility, and compliance of all controlled documents.

3. Vendor Management & Qualification

• Conduct raw material risk assessments.
• Participate in supplier audits.
• Collaborate with Procurement to resolve quality issues and ensure supply chain compliance.

4. Audits (Internal & External)

• Plan, execute, and report internal audits, track findings and verify CAPA closure.
• Facilitate external audits (regulatory, customer, certification bodies); prepare responses and remediation plans.
• Lead internal audits at site.
• Lead Auditor certificate ISO 9001:2015 & FSSC 22000 ver 6
• Trained PCQI (Human Food)
• Knowledge on Kosher and Halal requirements, ensure compliance at site for Kosher and Halal audits.

5. Additional Roles and Responsibilities

• Support validation/qualification (IQ/OQ/PQ) of equipment, processes, and software
• Investigate OOS/OOT, complaints, and recalls; perform root-cause analysis.
• Deliver QA training programs and promote quality & food safety culture.
• Monitor Quality & food Safety objectives.
• Conduct food safety inspections at site.
• Collaborate with site stakeholders for compliance activities.

Descried candidates to have

To assist QA Manager in maintaining and improving the **Quality Management System (QMS), Food Safety Management System (FSMS)**, overseeing **SOPs**, managing **vendor qualification and performance**, handling **customer complaint**, **validation/verification**, answer **customer questionnaires** and leading **customer, internal & external audits**. This role requires adherence to GMP, ISO 9001, FSSC 22000 and regulatory standards etc .