Assistant Manager - Visa Processing

3 - 8 years

3 - 7 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

customer-facing role

Key Responsibilities:

  • Handle user requests from intake to fulfillment within your assigned service desk (Dining and Experiences, Travel, Event Planning, Govt/ Official process guidance, and Home Service assistance).
  • Plan, coordinate, and execute tasks by engaging relevant third-party vendors or agencies.
  • Communicate clearly and empathetically with the client, ensuring timely updates and delightful service.
  • Customize solutions based on client preferences and context.
  • Track request status, vendor performance, and user satisfaction metrics.
  • Adhere to SOPs while applying creative problem-solving to enhance service delivery

Preferred candidate profile

Any graduate with really good comm skills and previous exp in end to end Visa processing.

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