Assistant Manager-Vendor Management

Job Description

Internal Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders. Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs. Liaise with the APAC region, specifically for China Marketfor all Vendor Management related tasks and relationships. The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market. The brief tasks included as part of this overall role is to Govern the below. Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation. Oversee projects that sometimes span across multiple areas, functions, and/or lines of business. Determine requirements to address complex and varied business needs for overseeing complex vendors. Research and request vendor proposals and develop service level agreements that meet business needs. Support new outsourcing initiatives. Support the resolution of vendor risk issues. Participate and Lead any Transformation or technology related initiatives in the APAC region. External Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders. Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs. Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships. The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market. The brief tasks included as part of this overall role is to Govern the below. Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation. Oversee projects that sometimes span across multiple areas, functions, and/or lines of business. Determine requirements to address complex and varied business needs for overseeing complex vendors. Research and request vendor proposals and develop service level agreements that meet business needs. Support new outsourcing initiatives. Support the resolution of vendor risk issues. Participate and Lead any Transformation or technology related initiatives in the APAC region.