Assistant Manager

Optum is a global organization dedicated to improving health outcomes by leveraging technology to connect individuals with the care, pharmacy benefits, data, and resources necessary for a healthier life. As a member of our team, you will play a crucial role in advancing health equity on a global scale. We offer a culture that values diversity and inclusion, opportunities for career development, and comprehensive benefits. Join us in making a positive impact on the communities we serve through caring, connecting, and growing together. As a Team Leader at Optum, your primary responsibilities will include leading a team of 25-30 certified coders. You will be responsible for maintaining a safe and legal work environment, as well as overseeing performance management in terms of timeliness, quality, and productivity metrics. Your role will involve planning, monitoring, and appraising job results, coaching and counseling employees, and enforcing productivity standards. Additionally, you will be expected to maintain quality service by analyzing and resolving quality and customer service issues, identifying trends, and recommending system improvements. To excel in this role, you must possess a graduate degree in any discipline, be a certified coder from AAP/AHIMA, and have at least 2 years of experience as a Team Leader or Assistant Manager. You should have experience in handling a team of at least 15 individuals, particularly in the field of medical coding. Strong skills in performance management, coaching, supervision, quality management, and fostering teamwork are essential. You should also be results-driven, capable of handling pressure, and proficient in giving feedback. Proficiency in Microsoft Office Products such as Excel and PowerPoint, as well as operating basic office equipment like copiers and facsimile machines, is required. In this role, you will drive employee engagement and retention activities by aligning with the company's vision and goals, empowering employees based on their skill set, and providing regular feedback. It is essential to comply with the terms and conditions of the employment contract, company policies and procedures, as well as any directives that may arise due to changing business environments. If you meet the qualifications and are looking to make a meaningful impact on the healthcare industry, we invite you to apply through our Internal Employee Application. This position is based in Noida, Uttar Pradesh, IN. Join us at Optum and be part of a team that is dedicated to caring, connecting, and growing together to improve health outcomes for millions of individuals worldwide.,