Assistant Manager - Training

Hyatt

0 years

0 Lacs

Goa Goa India

Posted:12 hours ago| Platform:

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Skills Required

training monitoring support management simulation learning engagement service

Work Mode

On-site

Job Type

Full Time

Job Description

Assists the Training Manager in identifying training needs for the hotel.
Co-ordinates and monitors the hotel's Training Plan and Calendar.
Assists with the monitoring of skills training and departmental standards as defined in the Departmental Operations Manual.
Responsible for the grooming standards of the hotel and ensures all employees adhere to the same.
Advises the Training manager of any new support material that would be beneficial to the hotel. Keeps informed of new developments, materials and techniques in training.
Ensures that the recommended quota of Departmental Trainers is trained for each department and that they are conducting an average of 3 to 5 skills training sessions per month.
Ensure that each employee receives a minimum of 3 hours per month of skill training by their respective Departmental Trainers.
Ensures the maximum utilisation of Departmental Trainers in each department and closely monitors and rewards their performance and activities.
Plans, implements and monitors, in conjunction with other members of the Human Resources Division both General/Core and Management Training.
Plans, implements and monitors the following training as necessary: Orientation Training, Hygiene Training, Health and Safety Training, Fire Training and Computer Training.
Selects appropriate instructional procedures and methods such as group instruction, self-study, demonstrations, simulation exercises, and role-play.
Implements and monitors the company's training materials like e-learning initiatives.
Coordinates and monitors the Hyattrack training programms.
Feedback the results of the Employee Engagement survey and ensure that the relevant changes are implemented.
Monitors the utilization of Brand Standards to better hotel service standards.

Graduation

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