Assistant Manager Support

As an Assistant Manager Support at Innervex Technologies, you will be responsible for assisting customers in implementing our solutions and engaging with new and existing corporate clients on a daily basis. Your primary goal will be to ensure the highest level of customer satisfaction by managing a team of support executives and overseeing the smooth completion of sales orders. Additionally, you will play a key role in achieving sales targets and upholding the company's quality standards. Your duties will include handling customer complaints and feedback, ensuring timely delivery and implementation of our solutions, and converting customer needs into sales opportunities. You will be expected to manage incoming inquiries both onsite and off-site, as well as respond to customer queries and process orders via telephone, email, or onsite visits. Maintaining up-to-date quotations and providing timely activity reports to the office will also be part of your responsibilities. To excel in this role, you must possess excellent written and verbal communication skills, as well as strong coaching, negotiation, and interpersonal abilities. A pleasant telephone manner, effective business presentation skills, and proficiency in IT and communication are essential. Attention to detail, enthusiasm, flexibility, and adaptability are qualities that will contribute to your success in this position. Moreover, self-motivation, independence, and a willingness to go the extra mile to drive business growth are key attributes we are looking for in a candidate. By maintaining and nurturing relationships with existing customers, negotiating agreements, understanding customer needs, and gathering market information, you will play a pivotal role in driving sales and ensuring customer satisfaction. Your dedication to providing exceptional service and your commitment to achieving both client and company goals will be crucial in your success as an Assistant Manager Support at Innervex Technologies.,