Assistant Manager Support

Role Overview: As an Assistant Manager Support at Innervex Technologies, your main responsibility will be to assist customers in implementing solutions and engage with new and existing corporate clients. You will manage a team of support executives, oversee sales orders, and aim to achieve high customer satisfaction levels while upholding quality standards. Your role will be crucial in achieving sales targets and ensuring smooth operations. Key Responsibilities: - Handle customer complaints and feedback effectively - Ensure timely delivery and implementation of solutions - Convert customer needs into sales opportunities - Manage incoming inquiries onsite and off-site - Respond to customer queries and process orders via telephone, email, or onsite visits - Maintain up-to-date quotations and provide timely activity reports Qualifications Required: - Excellent written and verbal communication skills - Strong coaching, negotiation, and interpersonal abilities - Pleasant telephone manner and effective business presentation skills - Proficiency in IT and communication - Attention to detail, enthusiasm, flexibility, and adaptability - Self-motivation, independence, and willingness to drive business growth - Ability to maintain and nurture relationships, negotiate agreements, understand customer needs, and gather market information (Note: The additional details of the company were not mentioned in the provided job description),