Assistant Manager, Solutions Development

Role Purpose

The Assistant Manager, Solutions Development is a result-driven individual contributor responsible for developing and proposing technical solutions for clients' facility management needs. This role focuses on generating qualified leads, creating tailored technical solutions with emphasis on HVAC, UPS, and chiller systems, and supporting the sales team to drive revenue growth. The candidate must translate complex requirements into value-driven client solutions while meeting aggressive sales targets.

Key Responsibilities

• Generate leads through proactive prospecting, networking, and market research to build a robust sales pipeline
• Deliver on personal sales targets and KPIs, including number of proposals, conversion rates, and revenue goals
• Identification of potential audit opportunity covering technical and other delivery aspects of facilities.
• Develop technical solutions covering MEP utilities (HVAC systems, UPS installations, and chiller applications) and other aspects of facility needs based on client requirements
• Conduct technical site assessments to identify client needs and solution opportunities

• Support the proposal process by providing accurate technical content, specifications, and pricing models
• Maintain thorough documentation in CRM365 platform for all prospect and client interactions
• Build and nurture relationships with potential clients through technical expertise and consultative selling
• Stay current on emerging technologies and industry trends in building systems and energy efficiency
• Work with implementation teams to ensure smooth handoff of technical requirements
• Complete all other assigned duties related to solution development and technical sales support

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.

Experience

• Five years of technical operations / solution development or sales engineering experience in facility management or related industries
• Proven track record of meeting or exceeding sales/lead generation targets
• Technical background with hands-on experience or knowledge of building systems
• Experience working directly with clients to understand technical requirements
• Ability to translate complex technical concepts into clear value propositions
• Demonstrated success in solution-based selling approaches
• Experience with CRM platforms and sales pipeline management
• Background in preparing and presenting technical proposals

Skills

• BTech/Diploma Electrical or Mechanical are required.

• Numerical aptitude with ability to analyze data and establish targets
• Excellent lead generation and qualification capabilities
• Passion for sales; familiarity with sales methodology
• Consultative selling approach focused on understanding client needs
• Exceptional written and verbal communication skills
• Strong presentation skills for client-facing discussions

• Learning Agility to be able to develop expertise across the JLL Products and service offerings across the Real Estate portfolio.

• Self-motivated with ability to work independently toward sales targets
• Problem-solving mindset to address client technical challenges
• Time management skills to balance multiple prospects and proposals
• Proficiency with CRM systems and sales tools.

Behavioral Competencies

• Results-Driven: Sets ambitious targets, tracks progress, takes ownership of outcomes
• Technical Curiosity: Continuously expands knowledge of building systems and technologies
• Client Focus: Understands client needs and develops solutions that deliver tangible value
• Persistence: Resilient in pursuing leads and opportunities despite obstacles
• Detail-Oriented: Ensures accuracy in technical specifications and proposals
• Adaptability: Adjusts approach based on client needs and technical requirements
• Collaboration: Works effectively with internal teams to develop comprehensive solutions
• Initiative: Proactively identifies opportunities and takes action without direction
• Business Acumen: Understands how technical solutions impact client business outcomes
• Innovation: Identifies creative solutions to complex technical challenges