Job Title
Assistant Manager - SoftAssistant Manager (Soft Services) is responsible for creating a positive, safe, and productive work environment by meticulously managing all non-technical aspects of facility operations and ensuring the delivery of high-quality services to meet the needs and expectations of occupants and stakeholders.
About the Role:
- To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
- To ensure that the housekeeping related issues are discussed with the team on priority for the shift and ensure there is an action and tracking for the issue closure
- To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
- To discuss and assist Property Manager on monthly basis on the vendor performance matrix
- To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions
- To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person
- To make facility tour and list out all such actions needed
- Prepare weekly rosters for Helpdesk, Front Office, Mail Room and communicate in advance to the team
- To adhere to Policies, Processes & procedures and also the statutory documents
- To adhere to SLA & KPI as agreed
- To coordinate with Engineering team for any such issues that need their help
- Carry out PPM routines as per the schedule and fill up checklists.
About You
Graduate Minimum Experience – 4+ Years Experience within the Facility industry Strong written and oral communication skills High attention to detail and the ability to operate in a fast-paced environment
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and InclusionWe're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.INCO: “Cushman & Wakefield”