Assistant Manager / Shift Manager

Job Description: About the Concept: A Japanese-forward premium caf concept inspired by the ritual of matcha, blending design, wellness, and flavor. Each detail - from ceremonial drinks to refined interiors - reflects a balance of minimalism, culture, and modern lifestyle. The menu combines Japanese techniques with contemporary global caf sensibilities. Role Overview: As the Assistant Manager / Shift Manager, you will play a key role in maintaining the quality, consistency, and aesthetic integrity of the caf's offerings. This role demands attention to detail, a sense of refinement, and alignment with the brand's Japanese-inspired ethos. Key Responsibilities: - Support the outlet manager in daily operations. - Ensure guest satisfaction and address service concerns promptly. - Assist in staff supervision, shift planning, and inventory control. - Promote a warm, professional, and efficient caf environment. Qualifications & Requirements: - Well-groomed, articulate, and professional in demeanor. - Background in hotel management or premium caf/restaurant operations. - Passionate about quality, presentation, and guest experience. - Strong English communication skills. - Team player with a calm, service-oriented attitude.,