Assistant Manager-Sales&Services

As an Assistant Sales Manager, you will play a crucial role in supervising the sales sections and guiding the sales team in daily store operations. Your primary responsibility will be to ensure the effectiveness of store operations and support the implementation of strategies to attract customers. You will work towards achieving sales targets for the assigned section and recommend solutions to enhance the store's profit. Participation in regular Managers meetings will be essential, where you will ensure the implementation and execution of decisions made. Your duties will include checking the quality of gold through manual testing and gold check karat analyzers. You will calculate and share estimates upon making a sale and handle end-to-end bill transactions for Dealer to Dealer scenarios. In terms of sales and customer service, you will greet and receive customers warmly, engage with them to understand their requirements, and provide product information. Your goal will be to drive sales through customer engagement and suggestive selling. Providing excellent customer service, accurate product information, and addressing customer queries and complaints will be part of your daily routine. Maintaining the quality and freshness of stock, monitoring stock movement, overseeing inventory levels, and handling product ordering and receiving will fall under your responsibilities. You will also ensure the safety of displayed jewelry and maintain adequate equipment and supplies at the sales counters. In the area of merchandising, you will manage activities for the assigned section, support appropriate merchandising standards, and assist in researching emerging products. Monitoring store ambience, participating in product launches and promotions, and supporting event management will be crucial for effective marketing. Employee management will involve motivating sales staff, evaluating performance, conducting reviews, and ensuring efficient staff deployment. You will observe staff behavior, provide guidance on grooming guidelines, and conduct on-site product and sales training activities. Continuously striving for self-development and team development will be key, along with ensuring adherence to timelines for performance appraisals and completion of training programs. Imparting on-the-job training to sales staff for skill development will also be part of your responsibilities.,