Assistant Manager Restaurant

**Job Description:** You will be responsible for managing the daily operations of Restaurants/Bars and Room Service at Courtyard by Marriott Tiruchirappalli. Your role will involve supervising restaurant operations, assisting with menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods. Your main goal will be to enhance guest and employee satisfaction. You will also be involved in determining training needs to achieve set goals and implementing training plans accordingly. **Key Responsibilities:** - Handle employee questions and concerns - Monitor employee performance to ensure expectations are met - Provide feedback to employees based on service behaviors - Assist in supervising daily shift operations - Participate in department meetings to communicate departmental goals effectively - Ensure all employees have necessary supplies, equipment, and uniforms - Communicate any food quality and service issues to Chef and Restaurant Manager - Ensure compliance with restaurant policies, standards, and procedures - Monitor alcohol beverage service in adherence to local laws - Manage to achieve or exceed budgeted goals - Interact with guests to gather feedback on product quality and service levels - Supervise staffing levels to meet guest service, operational needs, and financial objectives - Encourage employees to deliver excellent customer service - Handle guest problems and complaints, seeking supervisor assistance when needed - Strive to improve service performance and set a positive example for guest relations - Assist in reviewing comment cards and guest satisfaction results with employees - Meet and greet guests - Supervise ongoing training initiatives - Use available on-the-job training tools for employees - Communicate performance expectations and coach employees for ongoing improvement **Qualifications Required:** - High school diploma or GED; with 4 years of experience in the food and beverage, culinary, or related professional area OR - 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; with 2 years of experience in the food and beverage, culinary, or related professional area At Marriott International, we are committed to providing equal opportunities to all individuals, celebrating the unique backgrounds and experiences of our associates. We value diversity and strive for a non-discriminatory environment. Courtyard by Marriott is dedicated to serving the needs of travelers globally, with a focus on creating exceptional guest experiences and continuous improvement. By joining Courtyard, you become part of a brand under Marriott International, where you can contribute your best work, be part of a dynamic global team, and grow both professionally and personally.,