Assistant Manager - Operations

Role & responsibilities

Oversee receiving, storing, and shipping of goods to maintain accuracy and efficiency.

• Supervise warehouse staff, including training, scheduling, and performance evaluation.
• Assist in managing inventory levels, ensuring accurate stock counts and minimizing discrepancies.
• Implement and maintain inventory management systems to track product flow.
• Conduct regular safety audits and training sessions to promote a safe working environment.
• Identify areas for operational improvement and assist in developing standard operating procedures (SOPs).
• Monitor key performance indicators (KPIs) and analyze data to drive efficiency.
• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.
• • Collaborate with HR team members and Department Operation leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.
• • Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.
• • Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.
• • Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

Preferred candidate profile