Job
Description
Position Purpose The role exists to be part of Chennai Middle Office static team. The role is expected to support the trade support static data management. The role is expected to manage day to day BAU activities including verification of daily tasks, project deliverables that impacts BAU. The role is expected to ensure to adhere all the controls within the business. Responsibilities Direct Responsibilities An SME in performing various static setup activities across all in scope applications, clients and timezones Ensure KPIs and KRIs of the team are met and in line to SLA standards Ensure to support the team as an approver / validator as required in BAU activities Ensure the work allocation is driven with a well-defined framework to ensure the workload is spread across the team Ensure all BAU controls are diligently followed within the team Review of all existing controls on a periodical basis to adopt new controls / modify existing controls as required Ensure all critical controls viz, callback, cash SSIs, DLPs, checklist (not limited to) goes through a daily / periodical spot checks and any exceptions are dealt in an appropriate and timely manner Ensure the team is fully aware of the Risk and control framework that exists within the team by way of periodical refresher sessions, workshops, huddle etc Ensure any Incidents are reviewed and documented with the 5 WHYs, root cause and PMs Proactively take steps to determine Incident trends, near miss cases to mitigate any open risks Ensure eye to detail in managing various activities within the process Ensure to report on any Incidents / near miss cases to the Senior manager of the team on the day of discovery of the Incident Ensure senior managers are proactively updated across all critical topics covering process, people etc Ensure to follow the required Incident management timelines for raising an Incident, closure of the Incident Ensure to produce relevant MI with accurate and relevant details in line to the SLA requirements / spoke requirements for the governance meetings Proactive in managing risk and Incident management Act / Lead as a SPOC for audit and other assignments for the team Lead the pillar for process enhancements with a view to bring in operational efficiencies Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved Ensure effective communication to all the parties involved To follow escalation protocols to managers, senior stakeholders on all critical topics within the process Ensure the skill matrix and training plans are upto date for self and team. Ensure periodic review of procedures, checklist, SLA, BCP documents etc are carried out and changes incorporated as required Ensure to be a backup for the Senior managers of the team as required Willingness to take on other duties as assigned by the Senior managers Ensure to design and support the ERS plan for the team Ensure a well defined leave management process is in place and sufficient backups be created as required Ensure all mandatory trainings for self and team are tracked for completion ahead of the deadlines Ensure to monitor performance of the staffs, provide feedback on a periodical basis and where required have sufficient documentation Ensure to actively discuss on the Personal development plans for the staffs and to monitor the progress Technical & Behavioral Competencies Overall understanding of the business model driven for an Asset manager / Asset owner clients Hands on experience in Static setup and referential activities for Asset Owner / Manager clients Strong product knowledge across Listed Securities, Money market, Derivatives, Collateral asset class including the relevant Swift messages viz, MT54X, MT3XX, MT202, MT210, MT103 Zeal to learn new things Must be prepared to work in flexible timings viz, APAC, EMEA, Americas Excellent communication skills Someone who can lead by example Willingness to act as subject matter expert on behalf of the business when needed Collaborative mindset and an excellent team player with a zeal to lead the team where required Ability to influence decision making throughout various organizational levels Problem solving and problem resolution skills at a functional level Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc Specific Qualifications (if required) Accounting/Finance/Economics or Financial Services Related Degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Ability to collaborate / Teamwork Communication skills - oral & written Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop others & improve their skills Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Education Level: Bachelor Degree or equivalent Experience Level At least 7 years.
