Assistant Manager- Marketing - Loyalty

Job Purpose

Primary Responsibilities

• Itinerary design and execution – create the trip (hotels, airlines, sightseeing, events, f&b, etc.) product basis the brief shared by the business team and coordinate with the relevant stakeholders-travel agencies, business team, commercial teams, etc. Execute the trip as per aligned timelines with the business teams and ensure stakeholder delight in trip experience
• Cost Control-ensure the trip created and executed is within the aligned monies allocated for the trip. Ensure tight cost control with all related agencies/vendors to ensure cost targets are met
• Vendor Management-manage the vendors in and around the trip for smooth execution
• MIS -create and maintain relevant MIS reports around, travelers, trip costs, etc.
• Timely revert on queries-revert to queries shared by internal and external stakeholders around the trip
  

Key Performance Indicators

• Itinerary design and execution
• Cost Control
• Vendor Management
• MIS
• Timely revert on queries
  

Key Interactions

• Commercial hierarchy, Sales / Marketing hierarchy, Accounts, SSC, etc.
  

• Travel Agencies, Vendors, etc.
  

Qualifications Essential

• Graduation must be through a full time, regular day course.
  

Essential

Previous Experience

• Experience in Meetings, Incentives, Conventions and Exhibitions (MICE) industry is a must
• Current organization need not be MICE
• Extensive traveling involved
  

• Cost Management, Itinerary planning
  

Behavioral Competencies

• Communication Skills
• Negotiation skills
• Interpersonal skills to build relationship and integration
• People Management