What Do We Do
ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably.
Proposition For Merchants
D2C selling made as easy as selling on e-com marketplaces.
Why build this
- Indias D2C wave has been limited to venture-funded D2C brands today
- The art of selling on your own website is not democratised. There are 500k-1M sellers who can sell D2C but can at best sell on marketplaces
- Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization
- Shopify / Status-quo software solve for work-flow management of storefront but dont do enough on helping merchants sell well!
Our proposition
Role
We have a software + services proposition for the merchant with the goal of optimising for the merchant&aposs profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well:
- Marketing manager (top of the funnel)
- Category manager (products/merchandising)
- Product manager (website/app metrics)
- Ops manager (shipping metrics)
Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchants profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software.
Looking For
We are looking for enthusiastic folks to join us as an
Assistant Manager KAM
. AM KAMs will be primarily responsible for handling a team of Key Account Managers and helping them in performing their day-to-day task. The task revolves around website stack, inventory, marketing, shipping, accounting. If you are interested in gaining a steep growth and solving a wide variety of exciting problems, then this is the perfect place for you.
What will you do
You will be responsible for handling a team of Key Account Managers and helping them in their day-to-day activity, taking their reporting at day end, preparing reports and presenting in front of management. In this role, you will be coordinating & responsible for resolving day to day problems of high-level business decision makers, problems involving website, marketing, design & growth for their D2C brands.
How will this role shape you
If managing a business is challenging, imagine how exciting it would be to manage a team of KAMs who handle multiple sellers across different categories. You will act like a backbone for KAMs whom you will train, support and help them to grow. In addition to solving complex day to day problems, you will be learning a lot to improve your soft skills - communication skill, interpersonal skill coordination skill, etc. As we are growing at a rapid pace, we offer you unmatched growth opportunities and a very steep learning curve.
Requirements
- If you have the hunger for learning and growth, youve already met the requirements, otherwise read below.
- Should be skilled and willing to manage a team of key accounts managers.
- Should have strong analytical, presentation and communication skills to motivate, guide and train team members.
- Should be able to understand business priorities and find solutions.
- Experience with MS Excel for solving analytical problems and making reports.
Ideal Candidate Profile
- 3+ years of experience in an MNC / Start-up environment or any reputed organization, preferred e-commerce, shipment, logistics companies.
- Qualification - Graduation / Post Graduate.
- Should have experience of handling a team.
- Ability to plan and prioritise workloads and delegate accordingly
- Proactive and able to coordinate within a team to achieve results
- Strong communicator verbally and written skills Hindi (Mandatory) & English
- Knows Advanced Excel and SQL
If you are someone who is passionate to learn and grow at a scale that is unmatchable then we are looking forward to your quick response.
Lets have a chat soon!Skills: team management,hindi communication,ms excel,advanced excel,d2c,analytical skills,presentation skills,key account management,english comunication,communication skills,team handling,seller support,sql,e-commerce,advance excel,customer success,problem solving
