Assistant Manager Institutional Servicing

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Principal Responsibilities :

• To handle processing of financial & non-financial Transaction

• Adherence to time-stamping guidelines with respect to financial transactions. Maintenance of register etc as agreed.

• Ensure daily coordination with corporate customers an provide best in class service

• To ensure timely and error free reporting of transactions

• Manage customer communication effectively in order to have timely resolution.

• Explore and suggest initiatives that contribute to achieve customer delight.

• Coordination with the Investor, RM, Distributors & branches

• Contribute to the knowledge management initiative of the customer service team.

• Daily Reporting to FM on Inflows & outflows

• Reporting of transactions to CAMS as per agreed timelines.

• Contributing to improvements in product proposition and service proposition through meaningful suggestions

• A Graduate with minimum of 2 yrs of experience in Mutual Fund

• NISM VA Distributor Module Certification

• A good understanding of transaction processing in mutual fund.

• Good verbal and written communication, team and interpersonal skills, experience in Customer interface

• Liaising Skills for effective coordination with Investor, Distributors & Branches.

• Good at Excel & Power-point for preparing reports and workings.

Useful Link

Link to Careers Site: Click HERE

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Issued by HSBC Global Asset Management (India) Private Ltd