Assistant Manager - GRC Packaged Product

5 - 9 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a professional services firm affiliated with KPMG International Limited, KPMG entities in India have been providing services to national and international clients since August 1993. With offices across various cities in India, including Ahmedabad, Bengaluru, Mumbai, and more, we strive to offer rapid, performance-based, and industry-focused services that incorporate global and local industry knowledge, as well as experience of the Indian business environment. **Key Responsibilities:** - Possessing 5+ years of relevant ServiceNow platform experience, with a focus on development and implementation. - Demonstrating firsthand development experience in modules such as ServiceNow Integrated Risk Management, Business Continuity Management, and Third Party Risk Management. - Additional firsthand experience in incident management, problem management, change management, knowledge management, service catalog, service level management, workflows, and email notifications. - Strong understanding of core platform features, flow designer, ACLs, server-side APIs, and client-side APIs in ServiceNow. - Proficiency in ATF, reports, dashboards, import sets, transformations, update sets, system clone, and upgrades in ServiceNow. - Hands-on experience in developing custom scoped applications. - Designing and building solutions based on functional requirements. - Utilizing Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and other web-based development tools. - Knowledge of ITSM, CSM modules, Event Management, Integrations, and Orchestration in ServiceNow. - Experience in working with Rest APIs and MID Server Configuration, CMDB, discovery, and asset management. - Proficient in debugging and troubleshooting mechanisms in ServiceNow. - Successful track record in delivering assignments within tight deadlines. - Ability to work independently while being an effective collaborator within a global team. - Proactive mindset with the ability to share ideas and drive opportunities. - Strong problem analysis skills and analytical abilities to validate results and present information diligently. - Excellent written and verbal communication skills for clear and concise communication. - Effective management and prioritization of work with minimal supervision. - Articulating technical and functional aspects of problems to senior stakeholders. - Solving complex technical data and transformation issues. - Analyzing and interpreting business requirements to develop sustainable solutions in ServiceNow. - Addressing technical and application configuration queries. - Developing, supporting, and executing reports to ensure system performance meets targets. - Creating and maintaining system design and operations documentation. **Qualifications Required:** - 5+ years of relevant ServiceNow platform experience - Development experience in ServiceNow modules such as Integrated Risk Management, Business Continuity Management, Third Party Risk Management - Experience with incident management, problem management, change management, knowledge management, service catalog, service level management, workflows, and email notifications - Proficiency in core platform features, ACLs, server-side APIs, and client-side APIs in ServiceNow - Knowledge of ATF, reports, dashboards, import sets, transformations, update sets, and system clone, upgrades in ServiceNow - Hands-on experience in developing custom scoped applications - Strong understanding of Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and web-based development tools - Familiarity with ITSM, CSM modules, Event Management, Integrations, Orchestration in ServiceNow - Experience with Rest APIs, MID Server Configuration, CMDB, discovery, and asset management - Proficiency in debugging and troubleshooting mechanisms in ServiceNow - Strong problem analysis and analytical skills - Excellent written and verbal communication skills - Ability to work independently and collaborate effectively in a global team - Proactive mindset with strong problem-solving abilities - Ability to manage and prioritize work effectively with minimal supervision Note: Equal employment opportunity information has been omitted from the job description.,

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