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KPMG India
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Assistant Manager - GRC Packaged Product

Assistant Manager - GRC Packaged Product

KPMG India

5 - 10 years

7 - 12 Lacs

mumbai

Posted:10 hours ago| Platform:

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Skills Required

analytical skills change management event management system design asset management server configuration risk management troubleshooting business continuity management service level management

Work Mode

Work from Office

Job Type

Full Time

Job Description

5+ years of relevant ServiceNow platform experience preferably in development and implementation

Firsthand development experience in one or more modules such as ServiceNow Integrated Risk Management, Business Continuity Management, Third Party Risk Management

Additional Firsthand experience with one or more of incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications.

Good understanding of core platform features, flow designer, ACLs, server-side APIs, and client-side APIs in ServiceNow

Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow.

Firsthand experience on development of custom scoped applications.

Experience in design and build against the need/functional requirements provided.

Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and any web-based development tools

Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration

Firsthand experience on working with Rest API s

A fair understanding of MID Server Configuration, CMDB, discovery and asset management

Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow.

Demonstrated success at delivery of assignments with tight deadline.

Ability to work independently, but strong collaborator with experience of working as part of a global team.

Initiative-taker mind set with the ability to share ideas, identify, and drive opportunities.

Strong problem analysis skills to include the use of mathematical concepts to validate results.

Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with a diligence.

Clear and concise communication with superior written and verbal communication skills.

Manage and prioritize work effectively with minimal supervision.

Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.

Coordinate and solve complex technical data and transformation issues.

Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.

Answer how to technical and application configuration questions.

Develop, support, and execute reports to ensure system operation meets performance targets.

Create and support system design and operations documentation.

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Assistant Manager - GRC Packaged Product