Assistant Manager

ROLE DESCRIPTION

The HR Assistant is responsible for providing support to the HR team across the full lifecycle of HR activities. The individual will perform a key role in the smooth operation of the HR department.

MAIN RESPONSIBILITIES

• Manage the complete HR lifecycle, including recruitment, onboarding, employee engagement, job changes, and offboarding, and provided MIS support to track and report lifecycle events.
• Adding calendar invite for HR assistants, HR Advisors & manager with new starters details on joining date.
• Monitor the HR Jira queue and allocated tickets and work based on requirement.
• Draft and issue all standard template employee documentation in a timely manner, e.g. promotion letters, leaver letters, salary letters etc.
• Respond to reference requests.
• Administer the new starter process e.g. adding new starters onto the HR System, sending new joiner emails, administering background screening via 3^rd party, pre-boarder actions & saving down a full HR file
• Administer the leavers process - completion of the process and documentation for resignations, escalating to HR Advisor or HR Manager for guidance on other leavers such as end of contract, redundancy or settlement agreements. Save documentation down to the file and process changes in the HR system.
• Regular maintenance of the HR system to maintain data validity and accurate employee records.
• Update the Company org charts (with support from the HR Advisors).
• Support in other ad hoc duties as required by the HR team, including participation in project work and audits.
• Stakeholders Collaboration across departments, including clients, operations teams, and management, to deliver end-to-end recruitment solutions. HR data consolidation and providing the report on time.
• Ensuring timely deliverables for HR service tickets, handling queries related to benefits, attendance, and payroll through ticketing systems, and ensuring the SLA are met on

SKILLS, QUALIFICATIONS AND EXPERIENCE

• 4-6 years relevant HR administration experience ideally gained within a Financial or Professional services setting.
• Competent user of the Microsoft Office suite, particularly Excel and PowerPoint.
• Excellent attention to detail.
• Exceptional organisational skills and experience managing conflicting priorities.
• Resilient, flexible, and quick to adapt.
• Strong verbal and written communication skills.
• Happy being fulltime office based.