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Bajaj Finance
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Assistant Manager - Debt Management Services - The Wheels

Assistant Manager - Debt Management Services - The Wheels

Bajaj Finance

0 - 2 years

3 - 7 Lacs

jalandhar

Posted:Just now| Platform:

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Skills Required

finance legal risk business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - The Wheels
Job Purpose
Achieve targets across various assigned parameters. Oversee the Car Finance business while maintaining compliance. Handle partners and agencies effectively. Duties and Responsibilities

Achieve collections targets by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with during product repossession.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Track cases on a case-by-case basis.

Ensure resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy development and execution.

Target achievement monitoring.

Ensure regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Experience in achieving collection targets by interacting with customers/agencies.

Ability to monitor performance and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Skill in maintaining accurate records of customer interactions and transactions.

Proficiency in reporting collection activities and performance.

Experience handling escalations and resolving issues effectively.

Familiarity with DRR (Daily Risk Report) management.

Ability to develop and implement strategies for improved collection rates.

Strong case tracking and resolution skills within agreed timelines.

Portfolio management experience.

Understanding of debt collection strategies.

Demonstrated success in target achievement.

Knowledge of regulatory compliance in debt management services.

Skills in reporting, analysis, and risk management.

Experience in team leadership and vendor management.

Ability to coordinate with both internal and external clients.

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