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Assistant Manager - Debt Management Services - The Wheels

Assistant Manager - Debt Management Services - The Wheels

Bajaj Finance

0 - 2 years

3 - 7 Lacs

bengaluru

Posted:Just now| Platform:

Apply

Skills Required

finance legal risk business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - The Wheels
Job Purpose
Achieving targets in various parameters assigned. Responsible for overseeing the Car Finance business while maintaining compliance. Also involves handling partners and agencies. Duties and Responsibilities

Achieve collections targets by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases individually.

Ensure resolution as per AOP within agreed timelines.

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Experience in achieving collection targets through customer and agency visits.

Ability to monitor and report performance against set parameters.

Understanding of legal guidelines related to repossession processes.

Proficiency in maintaining accurate records and preparing reports.

Strong problem-solving skills to handle escalations and resolve issues.

Experience in DRR management and developing collection strategies.

Ability to track cases and ensure timely resolution.

Familiarity with portfolio management, debt collection strategies, and risk management.

Leadership skills for team and vendor management.

Strong coordination and communication skills to liaise with internal and external clients.

Knowledge of regulatory compliance and reporting standards.

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